Western Digital WDBVHT0080JCH WD SmartWare User Manual - Page 49

Restoring the WD SmartWare Software and Disk Image, Knowledge Base answer ID 7.

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WD SMARTWARE SOFTWARE USER MANUAL 3. The fifth invalid password attempt displays a too many password attempts dialog: 4. If you see the dialog with a warning about the loss of data if you erase your drive, read it and select the I understand check box to signify that you accept the risk. 5. Click either Drive Erase or Erase Drive. After the drive erase operation completes, go to http://support.wdc.com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD SmartWare software and disk image on your drive. Note: Erasing your drive also removes your password. If you still want to use a password to protect your drive, you will need to re-create it after restoring the WD SmartWare software and disk image. (See "Password Protecting the Drive" on page 22.) Restoring the WD SmartWare Software and Disk Image In addition to deleting all of the data on your external device, erasing or reformatting the drive also removes the WD SmartWare software and all of the support files, utilities, online help and user manual files. If you ever need to remove and reinstall the WD SmartWare software on your computer, or move the drive to another computer and install the software there, you will need to restore the WD SmartWare software and disk image on your external device. To do this, after you have erased or reformatted the drive, go to http://support.wdc.com and see Knowledge Base answer ID 7. MANAGING AND CUSTOMIZING THE DRIVE - 45

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WD SMARTWARE SOFTWARE
USER MANUAL
MANAGING AND CUSTOMIZING THE DRIVE
– 45
3.
The fifth invalid password attempt displays a
too many password attempts
dialog:
4.
If you see the dialog with a warning about the loss of data if you erase your drive,
read it and select the
I understand
check box to signify that you accept the risk.
5.
Click either
Drive Erase
or
Erase Drive
.
After the drive erase operation completes, go to
and see
Knowledge Base answer ID 7 for information about downloading and restoring the
WD SmartWare software and disk image on your drive.
Note:
Erasing your drive also removes your password. If you still want to use a
password to protect your drive, you will need to re-create it after restoring
the WD SmartWare software and disk image. (See “Password Protecting
the Drive” on page 22.)
Restoring the WD SmartWare Software and Disk Image
In addition to deleting all of the data on your external device, erasing or reformatting the
drive also removes the WD SmartWare software and all of the support files, utilities,
online help and user manual files.
If you ever need to remove and reinstall the WD SmartWare software on your computer,
or move the drive to another computer and install the software there, you will need to
restore the WD SmartWare software and disk image on your external device. To do this,
after you have erased or reformatted the drive, go to
and see
Knowledge Base answer ID 7.