Xerox 2218 User Guide - Page 192

Problem and Solutions Charts - faxcentre scanner locked

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Troubleshooting 01_UG.book Page 14 Wednesday, March 7, 2007 3:00 PM Problem and Solutions Charts The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Problems at Installation PROBLEM Grinding noise at power up. PROBABLE CAUSE Scan Lock SUGGESTED SOLUTION Power down. Locate the Scan Lock switch on the underside of the scanner. Make sure that the Scan Lock has been moved to the unlock position ( ). Smears, lines, marks or spots on copies. Packing material remains in tray(s) Power down. Remove all remaining packing material from the trays. Document Glass or Document Clean the Document Glass and the underside Feeder of the Document Feeder. ) Refer to the User Guide for cleaning instructions. Irregular faded patches Original Toner unevenly distributed Paper Quality Verify there are no defects on the original. Remove the toner cartridge. Shake it gently to distribute the toner evenly. Reinstall the toner cartridge. Ensure the paper used in the machine meets the specifications provided in the User Guide. Page 10-14 Xerox FaxCentre 2218 User Guide

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Page 10-14
Xerox FaxCentre 2218 User Guide
Troubleshooting
Problem and Solutions Charts
The following chart lists some conditions that may occur and the recommended solutions.
Follow the suggested solutions until the problem is corrected. If the problem persists, please
call for service.
Problems at Installation
PROBLEM
PROBABLE CAUSE
SUGGESTED SOLUTION
Grinding noise at power
up.
Scan Lock
Power down.
Locate the
Scan Lock
switch on the underside
of the scanner.
Make sure that the
Scan Lock
has been moved
to the unlock position (
)
.
Packing material remains in
tray(s)
Power down.
Remove all remaining packing material from
the trays.
Smears, lines, marks or
spots on copies.
Document Glass or Document
Feeder
Clean the
Document Glass
and the underside
of the
Document Feeder
.
Refer to the User Guide for cleaning
instructions.
Original
Verify there are no defects on the original.
Irregular faded patches
Toner unevenly distributed
Remove the toner cartridge.
Shake it gently to distribute the toner evenly.
Reinstall the toner cartridge.
Paper Quality
Ensure the paper used in the machine meets
the specifications provided in the
User Guide
.
01_UG.book
Page 14
Wednesday, March 7, 2007
3:00 PM