Xerox 2218 User Guide - Page 193

Copying Problems

Page 193 highlights

Troubleshooting 01_UG.book Page 15 Wednesday, March 7, 2007 3:00 PM Copying Problems CONDITION SUGGESTED SOLUTION The LCD does not turn on Check that the product is plugged into an electrical receptacle and ensure that there is power to the receptacle. Ensure the ON/OFF switch is in the ON position. Copies are too light or too dark If the original is light, use the Lighten/Darken key to darken the image. Check to see if Toner Save mode is enabled. If the original is dark, use the Lighten/Darken key to lighten the image. Smears, lines, marks, or spots If defects are on the original, press the Lighten/Darken key to on copies adjust the image. If no defects are on the original, clean the Document Glass and underside of the Document Feeder. If a line is present when using the Document Feeder and not when using the Document Glass, clean the CVT glass. For stubborn spots use a crumpled up piece of paper or a credit card. Refer to "Cleaning the Document Glass and Constant Velocity Transport (CVT) Glass" on page 9-2. If the problem still persists, clean the Drum Cartridge. Refer to "Maintenance Tools" on page 8-16 for instructions. Copy image is skewed Ensure that original is positioned correctly on the Document Glass. Check that copy paper is loaded correctly. Blank copies Ensure that the original is face down on the Document Glass or face up in the Document Feeder. Locate the Scan Lock switch on the underside of the scanner. Make sure that the Scan Lock has been moved to the unlocked position. Image rubs off the copy easily Replace the paper in the tray with paper from a new package. In high humidity areas do not leave paper in the product for extended periods of time. Xerox FaxCentre 2218 User Guide Page 10-15

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Xerox FaxCentre 2218 User Guide
Page 10-15
Troubleshooting
Copying Problems
CONDITION
SUGGESTED SOLUTION
The LCD does not turn on
Check that the product is plugged into an electrical receptacle and
ensure that there is power to the receptacle.
Ensure the
ON/OFF
switch is in the
ON
position.
Copies are too light or too dark
If the original is light, use the
Lighten/Darken
key to darken the
image. Check to see if Toner Save mode is enabled.
If the original is dark, use the
Lighten/Darken
key to lighten the
image.
Smears, lines, marks, or spots
on copies
If defects are on the original, press the
Lighten/Darken
key to
adjust the image.
If no defects are on the original, clean the
Document Glass
and
underside of the
Document Feeder
.
If a line is present when using the
Document Feeder
and not when
using the
Document Glass
, clean the CVT glass. For stubborn
spots use a crumpled up piece of paper or a credit card. Refer to
“Cleaning the Document Glass and Constant Velocity Transport
(CVT) Glass” on page 9-2
.
If the problem still persists, clean the
Drum Cartridge
. Refer to
“Maintenance Tools” on page 8-16
for instructions.
Copy image is skewed
Ensure that original is positioned correctly on the
Document
Glass
.
Check that copy paper is loaded correctly.
Blank copies
Ensure that the original is face down on the
Document Glass
or
face up in the
Document Feeder
.
Locate the Scan Lock switch on the underside of the scanner.
Make sure that the Scan Lock has been moved to the unlocked
position.
Image rubs off the copy easily
Replace the paper in the tray with paper from a new package.
In high humidity areas do not leave paper in the product for
extended periods of time.
01_UG.book
Page 15
Wednesday, March 7, 2007
3:00 PM