Xerox M15I WorkCentre M15/M15i User Guide - Page 162
SUGGESTED SOLUTION, message appears in the LCD - toner yield
UPC - 095205024050
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Page 162 highlights
Troubleshooting CONDITION Blank copies Image rubs off the copy easily Frequent copy paper jams Toner yield is lower than expected and TONER LOW message appears in the LCD Fewer copies from the Toner Cartridge than expected SUGGESTED SOLUTION Ensure that the original is face down on the Document Glass or face up in the ADF. Replace the paper in the cassette with paper from a new package. In high humidity areas do not leave paper in the product for extended periods of time. Fan the stack of paper, then turn it over in the cassette. Replace paper in paper cassette with a fresh supply. Check/adjust paper guides. Ensure that the paper is the proper paper weight 80 g/m2 (20 lb) bond paper is recommended. Check for copy paper or pieces of copy paper remaining in the product after a paper jam has been cleared. Toner may be lodged in the cartridge. Remove the toner cartridge. Shake the toner cartridge and tap along the top of the toner cartridge over a waste receptacle. Take care not to touch the exposed toner on the left side of the cartridge. Originals contain pictures, solids, or heavy lines. Originals are forms, newsletters, books etc. The product is being powered on and off frequently. The document cover is being left open while copies are being made. Page 11-16 Xerox WorkCentre M15/M15i User Guide