2013 Chrysler Town & Country Owner Manual - Page 669
2013 Chrysler Town & Country Manual
Page 669 highlights
IF YOU NEED CONSUMER ASSISTANCE 667 SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE Prepare For The Appointment Be Reasonable With Requests If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority. At many authorized dealer, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment. If you are having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle's service history. This can often provide a clue to the current problem. IF YOU NEED ASSISTANCE Prepare A List The manufacturer and its authorized dealer are vitally Make a written list of your vehicle's problems or the interested in your satisfaction. We want you to be happy specific work you want done. If you've had an accident with our products and services. or work done that is not on your maintenance log, let the Warranty service must be done by an authorized dealer. service advisor know. We strongly recommend that you take the vehicle to an authorized dealer. They know your vehicle the best, and 9
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