2013 Chrysler Town & Country Owner Manual - Page 670

668 IF YOU NEED CONSUMER ASSISTANCE are most concerned that you get prompt and high quality service. The manufacturer's authorized dealer have the facilities, factory-trained technicians, special tools, and the latest information to ensure the vehicle is fixed correctly and in a timely manner. Any communication to the manufacturer's customer center should include the following information: • Owner's name and address • Owner's telephone number (home and office) This is why you should always talk to an authorized • Authorized dealer name dealer service manager first. Most matters can be re- • Vehicle Identification Number (VIN) solved with this process. • Vehicle delivery date and mileage • If for some reason you are still not satisfied, talk to the general manager or owner of the authorized dealer. Chrysler Group LLC Customer Center They want to know if you need assistance. P.O. Box 21-8004 • If an authorized dealer is unable to resolve the con- Auburn Hills, MI 48321-8004 cern, you may contact the manufacturer's customer Phone: (800) 247-9753 center.