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1998 Pontiac Grand Prix Owner's Manual - Page 368

1998 Pontiac Grand Prix Manual

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Section 8 Customer Assistance Information Here you will find out to contact Pontiac you need assistance. This section also tells you how to obtain how if service publications and how report any safety defects. to 8-2 8-3 8-3 8-5 8-6 8-7 8-8 8-9 Pontiac Cares What Makes Up Pontiac Cares? Customer Satisfaction Procedure Customer Assistance Text Telephone for (TTY) Users Pontiac Roadside Assistance Program Canadian Roadside Assistance Pontiac Courtesy Transportation GM Participation inan Alternative Dispute Resolution Program Warranty Information Reporting Safety Defects to the United States Government 8-11 Reporting Safety Defects to the Canadian Government 8-1 1 ReportingSafetyDefectstoGeneralMotors 8-11 Ordering Service Owner and Publications in Canada 8-10 8- 10

Section	Page
Table of Contents	2
Seats and Restraint Systems	8
Seats and Controls	9
Safety Belts: They’re for Everyone	15
Here Are Questions Many People Ask About Safety Belts -- and the Answers	19
How to Wear Safety Belts Properly	20
Driver Position	21
Safety Belt Use During Pregnancy	28
Right Front Passenger Position	29
Supplemental Restraint System	29
Rear Seat Passengers	37
Rear Safety Belt Comfort Guides for Children and Small Adults	40
Children	42
Built-in Child Restraint (Option)	45
Child Restraints	59
Larger Children	72
Safety Belt Extender	74
Checking Your Restraint Systems	75
Replacing Restraint System Parts After a Crash	75
Features and Controls	76
Keys	77
Door Locks	79
Remote Keyless Entry System	82
Trunk	87
Theft	88
Content Theft-Deterrent (If Equipped)	89
New Vehicle “Break-In”	91
Ignition Positions	91
Starting Your Engine	92
Engine Coolant Heater (if Equipped)	95
Automatic Transaxle Operation	96
Parking Brake	101
Shifting Into PARK (P)	102
Shifting Out of PARK (P)	105
Parking Over Things That Burn	106
Engine Exhaust	106
Running Your Engine While You're Parked	107
Power Windows	108
Turn Signal/Multifunction	109
Exterior Lamps	115
Interior Lamps	117
Locks and Lighting Choices	120
Mirrors	127
Storage Compartments	129
Sunroof (If Equipped)	134
The Instrument Panel -- Your Information System	135
Warning Lights, Gages and Indicators	139
Comfort Controls and Audio Systems	160
Comfort Controls	161
Air Conditioning with Electronic Controls	161
Air Conditioning with Automatic and Auxiliary Control (if Equipped)	163
Ventilation System	167
Rear Window Defogger	168
Audio System	169
Setting the Clock for AM-FM Stereo	169
Setting the Clock for All Systems Except AM-FM Stereo	169
AM-FM Stereo	170
AM-FM Stereo with Cassette Tape Player (if Equipped)	171
AM-FM Stereo with Cassette Tape Player and Equalizer (if Equipped)	175
AM-FM Stereo with Compact Disc Player (If Equipped)	178
AM-FM Stereo with Compact Disc Player	181
Trunk Mounted CD Changer	183
Theft-Deterrent Feature	186
Audio Steering Wheel Controls	188
Understanding Radio Reception	189
Tips About Your Audio System	189
Care of Your Cassette Tape Player	190
Care of Your Compact Discs	191
Care of Your Compact Disc Player	191
Fixed Mast Antenna	191
Backglass Antenna (If Equipped)	191
Your Driving and the Road	194
Defensive Driving	195
Drunken Driving	196
Control of a Vehicle	199
Braking	199
Steering	205
Off-Road Recovery	207
Passing	208
Loss of Control	209
Driving at Night	210
Driving in Rain and on Wet Roads	212
City Driving	215
Freeway Driving	216
Highway Hypnosis	218
Hill and Mountain Roads	218
Winter Driving	220
Loading Your Vehicle	224
Towing a Trailer	226
Problems on the Road	236
Hazard Warning Flashers	237
Other Warning Devices	237
Jump Starting	238
Towing Your Vehicle	243
Engine Overheating	250
If A Tire Goes Flat	261
Changing a Flat Tire	262
Compact Spare Tire	272
If You're Stuck: In Sand, Mud, Ice or Snow	273
Service and Appearance Care	276
Service	277
Fuel	278
Fuels in Foreign Countries	280
Filling Your Tank	281
Checking Things Under the Hood	283
Engine Oil	288
Air Cleaner	295
Automatic Transaxle Fluid .	297
Engine Coolant	301
Windshield Washer Fluid	307
Brakes	308
Battery	311
Bulb Replacement	312
Windshield Wiper Blade Replacement	319
Tires	319
Appearance Care	327
Cleaning the Inside of Your Vehicle	328
Care of the Safety Belts and Built-in Child	330
Cleaning the Outside of Your Vehicle	331
Cleaning Aluminum Wheels (If Equipped)	332
Underbody Maintenance	334
Appearance Care Materials Chart	335
Vehicle Identification Number (VIN)	336
Service Parts Identification Label	336
Electrical System	337
Capacities and Specifications	343
Normal Maintenance Replacement Parts	345
Air Conditioning Refrigerants	345
Maintenance Schedule	346
Introduction	347
Your Vehicle and the Environment	347
How this Section is Organized	347
Part A: Scheduled Maintenance Services	349
Maintenance Schedule	350
Part B: OwnerChecks and Services	359
Part C: PeriodicMaintenanceInspections	363
Part D: RecommendedFluidsandLubricants	364
Part E: MaintenanceRecord	365
Customer Assistance Program	368
Pontiac Cares	369
What Makes Up Pontiac Cares?	370
Customer Satisfaction Procedure	370
Customer Assistance for Text Telephone	372
Pontiac Roadside Assistance Program	373
Canadian Roadside Assistance	374
Pontiac Courtesy Transportation	375
GM Participation in an Alternative	376
Warranty Information	377
Reporting Safety Defects to the United States	377
Reporting Safety Defects to the Canada Gov.	378
Reporting Safety Defects to General Motors	378
Ordering Service and Owner Publications	378

Match case Limit results 1 per page

Section

Customer

Assistance

Information

Here

you

will

find

out

how

contact

Pontiac

you

need

assistance.

This

section

also

tells

you

how

obtain

service

publications

and

how

report

any

safety

defects.

8-2

8-3

8-5

8-6

8-7

8-8

8-9

Pontiac

Cares

What

Makes

Pontiac

Cares?

Customer

Satisfaction

Procedure

Customer

Assistance

for Text

Telephone

(TTY)

Users

Pontiac

Roadside

Assistance

Program

Canadian

Roadside

Assistance

Pontiac

Courtesy

Transportation

GM Participation

in an

Alternative

Dispute

Resolution

Program

8-10

8-11

Warranty

Information

Reporting

Safety

Defects

the

United

States

Government

Reporting

Safety

Defects

the

Canadian

Government

8-1

Reporting Safety Defects to General Motors

8-11

Ordering

Service

and

Owner

Publications

Canada