Aastra 9417CW 9417CW User Guide - Page 16

12

Call Waiting Identification

†

The 9417CW is capable of displaying Call Waiting Identification information of a second

incoming call while you have a call in progress. When you are on a call and you hear the

Call Waiting tone, the Call Waiting information is displayed as shown below.

If you decide you want to speak to the new caller, simply press

°

. Your first call will not

be disconnected. You may switch between callers as often as you like by pressing

°

.

When you press

°

and see a caller’s Identification information but only hear a dial tone, it

means that the caller has hung up. Your second call will be stored in the Callers List even

if it is not answered. For more information about stored calls, see

Callers List

on page 19

Note

: The Call Waiting Identification display option must be enabled in order to see the

Call Waiting Identification information on the display. Refer to

Turning the dis-

play of Call Waiting Identification on or off

on page 12.

Turning the display of Call Waiting Identification on or off

You can choose whether or not Call Waiting Identification is displayed on your telephone

for Line 1 and Line 2.

Note

: Turning the display of Call Waiting Identification on or off does not turn the feature

itself on or off. When the Call Waiting display is turned off, you will still hear the

Call Waiting tone when a Call Waiting call comes in, but the identification informa-

tion for the Call Waiting caller will not appear on your display screen. Contact your

local telephone company to subscribe or unsubscribe to Calling Line Identification

with Call Waiting Identification services.

†

You must subscribe to your telephone company for the Call Waiting with Calling Line Identification service.

To turn Call Waiting on or off:

1.

Press the Set Options key.

2.

Press

to enter the Options list.

3.

Use

to scroll to number 8 or press

°

.

4.

Press

°

.

5.

Press

.

6.

Press

to turn the Call Waiting Identification feature on or press

£

to turn

the feature off.

Incoming caller's information

(Caller One) is displayed.

CALLER ONE

555-1234

CALLER ONE

555-1234

When you hear the Call Waiting tone,

Caller Two's information is displayed.

CALLER ONE

555-1234

CALLER TWO

555-5678

*

Line X

Line X

*

Section	Page
Cover	1
9417CW Telephone Important Tips	2
Table of Contents	3
Introduction	5
Key Panel	6
Key Descriptions	7
The Setup and Options lists	8
Basic Installation	9
Connecting the handset cord	9
Connecting the power adaptor	9
Connecting the Line Cord when... ...lines 1 and 2 are on the same line cord	9
Connecting an optional fax machine or modem	10
Checking your telephone	11
Desk Mounting	11
Optional Wall Mounting	11
Adjusting the Display	11
The Set Options Key	11
Basic Features	12
Making a call	12
Answering a call	12
Putting a call on hold	13
Switching between two lines	13
Making a Conference call	13
Extension in Use	13
Making a Handsfree call	14
Putting a call on mute	14
Using the Redial List	15
Call Waiting Identification	16
Turning the display of Call Waiting Identification on or off	16
Changing the display language	17
Setting the date and time	17
Turning the ringer on and off	17
Setting the ring tone and ringer volume	18
Controlling the ringer volume	18
Controlling the handset volume	18
Controlling the speaker volume	18
Changing the prime line	18
Directory	19
Saving numbers and names to the Directory	19
Saving an active call into the Directory	19
Saving a memory key entry to the Directory	20
Entering Names	20
Making a call from the Directory	21
Finding items in the Directory	21
Editing in the Directory	21
Deleting items from the Directory	22
Callers List	23
Using the Callers List	23
Setting up the Callers List	23
Setting the List Mode	23
Finding an item in the Callers List	24
Making a call from the Callers List	24
Editing in the Callers List	25
Saving Callers List numbers to the Directory or a Memory key	26
Deleting from the Callers List	26
Memory keys	27
Saving numbers and names into memory keys	27
Saving from the display into memory keys	27
Saving an active call into a memory key	27
Labeling the memory keys	28
Making calls from memory keys	28
Editing memory keys	28
Deleting memory keys	29
Saving features in memory keys	29
Using feature keys	30
Saving a feature and light in memory keys	30
Using FeatureLight keys	31
Advanced Features	32
Adding a timer key	32
Using the Call Timer	32
Deleting a timer key	32
Selecting the dial pad mode	33
Entering area codes	33
Entering Dialing Restrictions	34
The Security Numbers Feature	35
The Fax Switch	36
Incoming Calls	36
Outgoing Calls	36
Setting the Fax Switch	36
Using a headset	37
Selecting the answer mode	37
Extension in use	38
Display messages and lights	39
The Callers List screen	39
Knowing when you have a message	39
Clear Message Waiting	39
Clear the Check Line Cord Message	40
General display messages	40
Callers List display messages	41
Learning about the lights	42
Set indicator light messages	42
Line and Handsfree indicator light messages	42
Viewing multiple display and light messages	42
Troubleshooting	43

Aastra 9417CW 9417CW User Guide - Page 16

Call Waiting Identification, Turning the display of Call Waiting Identification on or off

Page 16 highlights