Adaptec 5325302053 User Guide - Page 15

Service and Technical Support, Additional Resources - resolution

Page 15 highlights

Many of the terms and concepts referred to in this Guide are known to computer users by multiple names. In this Guide, this terminology is used: • Disk drive (also known as hard disk, hard drive, or hard disk drive) • Logical device (also known as logical drive) • System (also known as a workstation or machine) • Enclosure (also known as a JBOD, disk enclosure, or storage enclosure) Service and Technical Support For an immediate response to a service inquiry, use our Expert Knowledge Base System at http://ask.adaptec.com/scripts/adaptec_tic.cfg/php.exe/enduser/ home.php. Simply type in your question to view a list of possible resolutions to known issues. However, if none of the listed topics resolves your inquiry, you can forward the question to our Technical Support department who will then e-mail you with a response. To obtain additional service or technical support for your Snap Server 700i Series, call 408-934-7274. Additional Resources Resource Knowledge Base Hardware Components Field Service Documents Description Search for solutions to specific issues by clicking the Knowledge Base link on the Adaptec support page: http://ask.adaptec.com/scripts/adaptec_tic.cfg/php.exe/ enduser/home.php Purchase additional hardware components from authorized Adaptec resellers. To locate a reseller in your area, select the Where to Buy tab on the Adaptec home page: http://www.snapserver.com Find a list of the hardware components available for your Snap Server 700i Series or S50 expansion array and instructions for installing or replacing components by going to the Snap Server support page, clicking Documentation Center and then navigating to the server or expansion array model: http://www.snapserver.com/snap/en-US/Support/

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Many of the terms and concepts referred to in this
Guide
are known to computer
users by multiple names. In this
Guide
, this terminology is used:
Disk drive (also known as hard disk, hard drive, or hard disk drive)
Logical device (also known as logical drive)
System (also known as a workstation or machine)
Enclosure (also known as a JBOD, disk enclosure, or storage enclosure)
Service and Technical Support
For an immediate response to a service inquiry, use our Expert Knowledge Base
System at
home.php
. Simply type in your question to view a list of possible resolutions to
known issues. However, if none of the listed topics resolves your inquiry, you can
forward the question to our Technical Support department who will then e-mail
you with a response. To obtain additional service or technical support for your Snap
Server 700i Series, call 408-934-7274.
Additional Resources
Resource
Description
Knowledge Base
Search for solutions to specific issues by clicking the
Knowledge
Base
link on the Adaptec support page:
enduser/home.php
Hardware
Components
Purchase additional hardware components from authorized Adaptec
resellers. To locate a reseller in your area, select the
Where to Buy
tab on the Adaptec home page:
Field Service
Documents
Find a list of the hardware components available for your Snap
Server 700i Series or S50 expansion array and instructions for
installing or replacing components by going to the Snap Server
support page, clicking Documentation Center and then navigating to
the server or expansion array model: