Alcatel OS6602-24 Getting Started Guide - Page 66

Online Help General online help is available through the main Help link located in the top WebView banner: General Help Link Detailed, context-based help is provided for each status table and configuration dialog window: Context-specific Help button. (In this case, for the VLAN Administration table.) Additional Information For more information on using WebView, refer to "Using WebView" in the OmniSwitch 6600 Family Switch Management Guide. 60 Using WebView Troubleshooting The WebView login screen does not display. This suggests either a physical or network connection issue. Try the following options: • Be sure that you have a good physical Ethernet cable connection to the switch. • Be sure your computer has a valid Ethernet connection and IP address. • Verify that all required WebView image files are installed in the current running directory. See page 57 for more information. The login screen displays, but my login attempt fails. This suggests either a user name and password or Authenticated Switch Access error. Try the following options: • Check that you are using the correct user name and password. If you have already changed the user name and password for your switch, be sure to use the new information. If you have not changed the user name and password, the factory defaults are admin and switch, respectively. • Be sure that you have "unlocked" HTTP sessions on the switch. To unlock HTTP sessions, enter the following command: -> aaa authentication http local See page 34 for information on unlocking session types. March 2005