Apple MC497LL/A User Manual - Page 143

iTunes Store and App Store, A Song, Video, or Other Item Won't Play, No Image on TV or Projector - spec

Page 143 highlights

A Song, Video, or Other Item Won't Play The song, video, audiobook, or podcast may be encoded in a format that iPad doesn't support. For information about the audio and video file formats iPad supports. go to www.apple.com/ipad/specs. If a song or video in your iTunes library isn't supported by iPad, you may be able to convert it to a format iPad supports. For example, you can use iTunes for Windows to convert nonprotected WMA files to a format iPad supports. For more information, see iTunes Help. No Image on TV or Projector Not all applications support sending video to a TV or projector. Of the built-in applications, Photos, Video and YouTube do support this. ÂÂ In Photos, you must start a slideshow, and you must use the Dissolve transition. ÂÂ Go to Settings > Video and make sure the selections are correct for your TV or projector. To view HD videos in high resolution, you must use a component video cable. ÂÂ External video is only active when the video is playing. The video does not play on iPad and the TV or projector at the same time. ÂÂ Make sure the video cable is firmly connected at both ends, and that it's a supported cable. ÂÂ If no video appears, press the Home button and then disconnect and reconnect the cable and try again. iTunes Store and App Store iTunes or App Store Isn't Available To use the iTunes Store or the App Store, iPad must have an Internet connection. See "Connecting to the Internet" on page 33. To purchase content from the iTunes Store or the App Store, you need an iTunes Store account. You can set up an account on iPad. From the Home screen, choose Settings > Store. See "Store" on page 132. You can also set up an account on your computer by opening iTunes and choosing Store > Create Account. Note: The iTunes Store and the App Store are available only in some countries. Appendix B Tips and Troubleshooting 143

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A Song, Video, or Other Item Won’t Play
The song, video, audiobook, or podcast may be encoded in a format that iPad doesn’t
support. For information about the audio and video file formats iPad supports. go to
www.apple.com/ipad/specs.
If a song or video in your iTunes library isn’t supported by iPad, you may be able to
convert it to a format iPad supports. For example, you can use iTunes for Windows to
convert nonprotected WMA files to a format iPad supports. For more information,
see iTunes Help.
No Image on TV or Projector
Not all applications support sending video to a TV or projector. Of the built-in
applications, Photos, Video and YouTube do support this.
In Photos, you must start a slideshow, and you must use the Dissolve transition.
Â
Go to Settings > Video and make sure the selections are correct for your TV or
Â
projector. To view HD videos in high resolution, you must use a component video
cable.
External video is only active when the video is playing. The video does not play on
Â
iPad and the TV or projector at the same time.
Make sure the video cable is firmly connected at both ends, and that it’s a
Â
supported cable.
If no video appears, press the Home button and then disconnect and reconnect the
Â
cable and try again.
iTunes Store and App Store
iTunes or App Store Isn’t Available
To use the iTunes Store or the App Store, iPad must have an Internet connection.
See “Connecting to the Internet” on page 33.
To purchase content from the iTunes Store or the App Store, you need an iTunes Store
account. You can set up an account on iPad. From the Home screen, choose Settings >
Store. See “Store” on page 132.
You can also set up an account on your computer by opening iTunes and choosing
Store > Create Account.
Note:
The iTunes Store and the App Store are available only in some countries.
143
Appendix B
Tips and Troubleshooting