Bosch HDI8054U Instructions for Use - Page 41
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Service Self Help Cooktop Troubleshooting Use these suggestions before calling for service to avoid service charges. Cooktop Problem Possible Causes and Suggested Solutions Burner(s) do not light / Ignitors do not spark Burner flame goes out unexpectedly Ignitors spark even though knobs are in the off position Cooking results are not what was expected Water takes too long to boil • Make sure that the gas shut off valve is in the ON position and the gas supply to the house is not shut off. • Make sure the burner caps are properly positioned and the burner ports are not clogged. Clear ports with a wire or straightened paper clip if clogged. • Make sure the igniters are clean and dry. • Check the power supply. It should be properly grounded with the correct polarity. Make sure the unit is plugged in and the circuit breaker is not tripped. • Make sure that there is no draft in the room. • When the electrical power connection has been activated at the first power up or reconnected after an outage, the igniters may spark once or twice even though all burner knobs are in the off position. • The cooktop is not level. • Cooking pan does not fit the surface being used. • Cookware is not the type or size recommended. Time to boil can vary greatly depending on environmental conditions. See "Boiling Water" in this manual for tips to decrease time to boil. English 38
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