Bosch NWD-495V03-20P Operating Instructions - Page 101
Troubleshooting
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FlexiDomeDN IP Troubleshooting | en 101 11 Troubleshooting If you cannot resolve a fault, please contact your supplier or system integrator or go direct to Bosch Security Systems Customer Service. The version numbers of the internal processors can be viewed on a special page. Please note this information before contacting Customer Service. 1. In the address bar of your browser, after the unit IP address enter /version (for example 192.168.0.80/version). 2. Write down the information or print out the page. The following table is intended to help you identify the causes of malfunctions and correct them where possible. Malfunction No image transmission to remote location. Possible causes Defective camera. Faulty cable connections. No connection estab- The unit's configuration. lished, no image transmission. Faulty installation. Wrong IP address. Faulty data transmission within the LAN. The maximum number of connections has been reached. Solution Connect a local monitor to the camera and check the camera function. Check all cables, plugs, contacts and connections. Check all configuration parameters. Check all cables, plugs, contacts and connections. Check the IP addresses (terminal program). Check the data transmission with ping. Wait until there is a free connection and call the transmitter again. Bosch Security Systems Operating Instructions V 1.0 | 2006.12