Brother International 2440C User Guide - Page 144
Troubleshooting And Routine Maintenance, Error Messages, Error, Message, Cause, Action
UPC - 012502610861
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ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Document Jam The document scanned from ADF See Using the automatic document feeder was longer than about 90 cm. (ADF) on page 1-7. The document is jammed in the machine. See Document jams on page 12-5. High Temperature The print head is too warm. Allow the machine to cool down. Ink Empty One or more of the ink cartridges is empty. The machine will stop all print operations. While memory is available, black and white faxes will be received into memory. If a sending machine has a colour fax, the machine's 'handshake' will request that the fax be sent as black and white. If the sending machine has the ability to convert it, the colour fax will be received into memory as a black and white fax. Replace the ink cartridges. (See Replacing the ink cartridges on page 12-25.) Low Temperature The print head is too cold. Allow the machine to warm up. Media Error (MFC-620CN only) The media card is either corrupted, improperly formatted, or there is a problem with the media drive. Re-insert the card firmly into the slot to make sure it is in the correct position. If the error remains, check the media drive by inserting another media card that you know is working. Near Empty One or more of the ink cartridges are running out of ink. If a sending machine has a colour fax, the machine's 'handshake' will request that the fax be sent as black and white. If the sending machine has the ability to convert it, the colour fax will be received into memory as a black and white fax. Order a new ink cartridge. No Cartridge An ink cartridge is not properly installed. Take out the ink cartridge and put it in again seating it properly. (See Replacing the ink cartridges on page 12-25.) No File (MFC-620CN only) The media card in the media drive Reinsert the correct media card. does not contain a .JPG file. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2