Brother International 2440C User Guide - Page 159
Colour Start, Stop/Exit, The LCD shows
UPC - 012502610861
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8 Press 2 (No) for Black or three colours with a problem. The LCD shows: Press 1 (Yes). Start Cleaning? 1.Yes 2.No The machine will start cleaning the print head. 9 After cleaning is finished, press Colour Start. The machine will start printing the Print Quality Check Sheet again and then return to Step 5. 10 Press Stop/Exit. If you still see missing ink in this Print Quality Check Sheet, repeat the cleaning and test print procedures at least five times. If ink is still missing after the fifth cleaning and test print, replace the ink cartridge for the clogged colour. (Perhaps the ink cartridge was in your machine over six months or the expiration date written on the cartridge package has passed. Or, the ink may not have been stored properly before use.) After replacing the ink cartridge, check it by printing another Print Quality Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call your Brother dealer. Caution Do NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty. When a print head nozzle is clogged the printed sample looks like this. After the print head nozzle is cleaned, the horizontal lines are gone. 12 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE