Brother International HL-2400CEN Users Manual - English - Page 216

CHAPTER 6 TROUBLESHOOTING

6–21

Question

Recommendation

Off set image

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.








1) Check that the specified paper is being used.

2) Check that the oil is not empty.

3) Replace the Fuser Cleaning Roller

Poor fixing





1) Check that the specified paper is used.

2) Check that the media type mode is selected correctly.

Poor fixing

Wait 15 to 30 minutes and try again.

Poor fixing when printed on

thick paper

Set the printer to thick paper mode through the control

panel or the printer driver.

Blurred vertical band and spots

of color.





Clean the Charging Wire as shown below:

1. Open the Front Cover and take the Cleaning Brush

out of the printer.

2. Open the Top Cover and take the (OPC) Belt

Cartridge out of the printer.

3. Brush the Charging Wire with the Cleaning brush as

shown below.

Dirt on the printed paper.





Clean the Paper Guide, the Registration Roller and the

Exit Roller referring to ‘

Periodic Printer Cleaning’ in

Chapter 5.

If the same problem re-occurs, contact your dealer or Brother authorized service

representative.

Section	Page
TABLE OF CONTENTS	9
IMPORTANT INFORMATION: REGULATIONS	13
CHAPTER 1 INTRODUCTION	21
ABOUT THIS MANUAL	21
ABOUT THIS PRINTER	22
Features	22
Options	26
Operating and Storage Environment	28
CHAPTER 2 SETTING UP THE PRINTER	30
BEFORE USING THE PRINTER	30
Checking the Components	30
General View	32
SETTING UP THE PRINTER	33
Remove the Protective Parts	33
Installing the OPC Belt Cartridge	34
Installing the Toner Cartridges	36
Installing the Oil Bottle and the Fuser Cleaner	38
Loading Paper in the Media Cassette	40
Connecting the Printer to Your Computer	43
Turning the Printer On	45
Printing the Test Patterns or Lists	47
Install the Printer Driver	49
CHAPTER 3 BEFORE WORKING WITH THE PRINTER	51
AUTOMATIC EMULATION SELECTION	51
AUTOMATIC INTERFACE SELECTION	53
ABOUT THE CONTROL PANEL	55
Selecting the Local Language Display	55
Using the Panel Buttons	56
Printer Settings	57
PAPER HANDLING	58
Print Media	58
Cassette Feed	63
Manual Feed	64
CHAPTER 4 CONTROL PANEL	65
DISPLAY AND LEDS	65
Display	65
About Routine Maintenance Messages	68
LEDs	69
BUTTONS IN NORMAL MODE	70
SEL Button	70
SET Button	71
(UP) or (DOWN) Button	71
MODE Button	72
INTERFACE MODE	83
FORMAT MODE	86
RESOLUTION MODE	94
PAGE PROTECTION	97
DEVICE OPERATION	98
ADVANCED MODE	106
PAGE COUNTER	113
EXIT MODE	113
FONT Button	114
FORM FEED Button (REPRINT Button)	124
CONTINUE Button	127
BUTTONS IN SHIFT MODE	128
SHIFT Button	128
EMULATION Button	129
ECONOMY Button	132
FEEDER Button	133
COPY Button	136
RESET Button	137
TEST Button	144
HEX DUMP MODE	146
CHAPTER 5 MAINTENANCE	148
REPLACING THE CONSUMABLES	148
Toner Cartridges	150
Oil Bottle	153
Fuser Cleaner	156
Waste Toner Pack	158
OPC Belt Cartridge	160
Ozone Filter	163
Fusing Unit	164
120K Kit	168
CLEANING THE PRINTER	175
REPACKING AND RELOCATING THE PRINTER	177
OPTIONS	178
Lower Tray Unit	178
Font Card, Flash Memory/HDD Card	182
Network Option	185
NC-3100h	185
Modular I/O Card	188
RAM Expansion	189
HDD (Hard Disk Drive)	193
CHAPTER 6 TROUBLE SHOOTING	196
TROUBLESHOOTING	196
Operator Call Messages	196
Maintenance Messages (appear on the lower row)	198
Error Messages	199
Service Call Messages	201
Paper Jams	204
Q & A	208
Setting Up the Printer Hardware	208
Setting Up the Printer	209
Paper Handling	210
Printing	211
Print Quality	212
APPENDICES	218
PRINTER SPECIFICATIONS	218
Printing	218
Functions	219
Electrical and Mechanical	220
PAPER SPECIFICATIONS	221
INTERFACE SPECIFICATIONS	225
Bi-directional Parallel Interface	225
RS-232C Serial Interface	228
Network Interface	231
SYMBOL/CHARACTER SETS	232
OCR Symbol Sets	232
HP PCL Mode	233
EPSON Mode	240
IBM Mode	243
HP-GL Mode	245
Symbol Sets Supported by the Printer’s Intellifont Compatible Typefaces	250
Symbol Sets Supported by the Printer’s TrueType™ and Type 1Font Compatible, and Original Typefaces	252

Brother International HL-2400CEN Users Manual - English - Page 216

Open the Front Cover and take the Cleaning Brush, Open the Top Cover and take the OPC Belt

Page 216 highlights