Canon BJ-30 User Guide - Page 121

VGA in Windows Setup., FUNCTION settings. See

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Problem Cannot print file sent from remote computer Cause Software may not be configured correctly. Large gaps appear Check that the video between text or graphics driver is VGA. Automatic line feed may be enabled. When printing large characters (above 48 pt), text is missing (for example, THE prints as T E) The video resolution is set too high. There may be a problem with the video driver itself. Solution Check that all software is correctly configured for the network environment. For example, with a Novell network, you must include the Capture statement. Refer to the user's manuals supplied with your networking software for more information. Choose the Main group icon in the Program Manager and open the Windows Setup icon. If the display driver is anything other than VGA, call the display manufacturer and request an updated display driver. In the meantime, install the standard VGA driver that came with Windows 3.1. Make sure automatic line feed is disabled through the FUNCTION settings. See Chapter 8, Customizing the Printer, for details. Lower the video resolution to 640 x 480. Make sure Video is set to VGA in Windows Setup. Troubleshooting Chapter 7 Troubleshooting 113

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Problem
Cause
Solution
Cannot print file sent
Software may not be
Check that all software is
from remote computer
configured correctly.
correctly configured for the
network environment. For
example, with a Novell
network, you must include
the Capture statement. Refer
to the user’s manuals
supplied with your
networking software for
more information.
Large gaps appear
Check that the video
Choose the Main group icon
between text or graphics
driver is VGA.
in the Program Manager and
open the Windows Setup
icon. If the display driver is
anything other than VGA,
call the display manufacturer
and request an updated
display driver. In the
meantime, install the
standard VGA driver that
came with Windows 3.1.
Automatic line feed may
Make sure automatic line
be enabled.
feed is disabled through the
FUNCTION settings. See
Chapter 8,
Customizing the
Printer
, for details.
When printing large
The video resolution
Lower the video resolution
characters (above 48 pt),
is set too high.
to 640 x 480.
text is missing (for
example, THE prints as
There may be a problem
Make sure Video is set to
T E)
with the video driver itself.
VGA in Windows Setup.
Troubleshooting
Chapter 7
Troubleshooting
113