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Canon EOS C700 User Manual - Page 208

Rec/Media Setup], Recorded at 24.00 Hz/50.00 Hz/59.94 Hz

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Troubleshooting 208 Noise levels will rise on the image of the sub recording and on video outputs not in RAW. - The main recording format is set to one of the RAW options and [Gamma] in the custom picture file is set to an option other than [Canon Log 2] or [Canon Log 3]. Under such conditions, there will be more noise on video recorded with sub recording clips on the CFast card and on video output from terminals other than the SDI OUT terminals. If you do not need t record RAW video, change the main recording format to one of the other options. Number of clips already at maximum - The recording media selected for recording already contains the maximum number of clips (999 clips). Replace the recording media or use the CFast card in the other CFast card slot. - Because both CFast cards reached the maximum number of clips, double slot recording is not available. Number of ND filters used has changed. Check the focus. - When using ND filter settings in the extended range (8 stops or 10 stops), the number of ND filters used changes and this may result in a shift in focus. Check the focus before resuming shooting. Recorded at 24.00 Hz/50.00 Hz/59.94 Hz CFast A/CFast B/8: Recommend checking the data and initializing - The recording media contains clips that were recorded using a system frequency different from the one currently used by the camera. To record on this card, save your clips (A 158) and initialize the recording media with the camera (A 51). To play back the recordings on the card, change the [Rec/Media Setup] > [System Frequency] setting to match the recordings on the recording media. Recording was stopped. - The file control information is corrupted or there was an encoder error. Turn the camera off and then on again. Then, remove the CFast card being used and reinsert it. Alternatively, replace the CFast card. If this does not solve the problem, consult a Canon Service Center. • Corrupted file control information cannot be recovered. Recording media or XF-AVC clips with corrupt file control information cannot be read by Canon XF Utility. Remote OU-700 Firmware update error. Press the HOME button on the Remote OU-700 and wait a few moments. - There was a problem while trying to update the optional OU-700 Remote Operation unit connected to the camera. Press the HOME button on the OU-700 and wait. While the OU-700's firmware is being updated do not remove the power supply or turn off the camera, do not disconnect the OU-700 and do not operate any buttons or controls on the camera or OU-700. Replace the lithium button battery. - The lithium button battery's charge is low. Save the camera's settings on an SD card (A 140) and replace the lithium button battery (A 24). Then, restore the camera's settings from the file saved on the SD card. Some clips require data recovery - The power may have been suddenly turned off or the recording media may have been removed while the camera was recording. As a result, one or more clips contain corrupted data. You can try to recover the clips (A 53). The video configuration was changed. Check the settings. - Some of the video configuration settings (frame rate, resolution, color sampling, bit rate or shooting frame rate). This function is not compatible with the current lens. - The selected setting is not compatible with the lens currently attached to the camera and cannot be used. This photo cannot be displayed - You may not be able to display photos taken with other devices or image files created or edited on a computer. Unable to recover data - Could not recover the selected clip. Save your clips (A 158) and delete the clips that could not be recovered (A 147). - The camera may not be able to recover clips when there is not enough space on the recording media. Delete some clips (A 147) to free some space.

Section	Page
Important Usage Instructions	2
Highlights of the Camera	4
Table of Contents	6
1. Introduction	11
About this Manual	11
Conventions Used in this Manual	11
Supplied Accessories	12
Names of Parts	13
Microphone Holder	18
Handle Unit	18
Clamp Base	19
EVF-V70 OLED Electronic Viewfinder (optional)	20
4K Workflow Overview	21
Color Grading with the ACES Workflow	22
2. Preparations	23
Preparing the Backup Battery	23
Removing an Extension Module	23
Inserting the Lithium Button Battery	24
Installing an Extension Module	24
Preparing the Main Power Supply	26
Acceptable Power Sources	26
Using a Battery	26
Using the DC IN 12V Terminal	27
Checking the Camera’s Power Levels	27
Power Outputs	28
Turning the Camera On and Off	28
Date, Time and Language Settings	29
Setting the Date and Time	29
Changing the Language	29
Changing Camera Settings with the Screen Buttons	30
Using the Menus	32
Selecting an Option from the Camera Menu	32
Selecting an Option from the Monitoring Menu	33
Using the Customized Submenu (My Menu)	35
Preparing the Camera	38
Shooting Configurations	38
Attaching the Handle Unit	40
Using a Tripod	40
Using the Optional EVF-V70 OLED Electronic Viewfinder	41
Attaching the Microphone Holder	43
Preparing the Lens	44
In-Camera Lens Correction	47
Preparing Recording Media	48
Compatible Recording Media	48
Inserting a CFast Card	49
Removing a CFast card	49
Inserting and Removing an SD Card	50
Initializing Recording Media	51
Switching Between the CFast Card Slots	52
Relay Recording and Double Slot Recording	52
Checking the Remaining Recording Time on Recording Media	53
Recovering Clips	53
Adjusting the Black Balance	54
3. Recording	55
Recording Video	55
Recording	55
Onscreen Displays on the HOME Screen	57
Onscreen Displays on the Shooting Screen	59
Setting the Clip File Name	62
Using the Fan	63
Video Configuration: Video Format, System Frequency, Frame Rate, Resolution and Bit Rate	65
Selecting the Main Recording Format	65
Selecting the System Frequency	65
Selecting the Frame Rate	65
Selecting the Resolution and Color Sampling Settings	65
Selecting the Bit Rate	66
Slow & Fast Motion Recording	68
Simultaneous Sub Recordings	71
Changing Main Camera Functions with the FUNC Button	73
Using the Direct Setting Mode	73
Shutter Speed	74
Changing the Shutter Speed Mode and Value	75
ISO Speed/Gain	76
Changing the ISO Speed or Gain Value	77
Using the Control Dial	77
ND Filter	78
Adjusting the Aperture	79
Manual Aperture	80
Momentary Automatic Aperture - Push Auto Iris	81
Automatic Aperture	81
Exposure Compensation - AE Shift	82
Light Metering Mode	82
Gamma Curve and Main Color Settings	84
Preset Color Settings	84
White Balance	86
Selecting the White Balance Mode/Setting	86
Auto White Balance (AWB)	87
Registering a Custom White Balance	87
Adjusting the Color Temperature or CC Value	88
Renaming User-Set White Balance Settings	88
Adjusting the Focus	89
Manual Focus	90
[C700] One-Shot AF	92
[C700] AF-Boosted MF	93
[C700] Continuous AF	93
[C700] Changing the AF Frame Size and Position	95
[C700] Face Detection	96
[C700] Tracking a Specific Subject	97
Onscreen Markers, Zebra Patterns and False Color	98
Displaying Onscreen Markers	98
Displaying Zebra Patterns	99
Using the False Color Display	100
Setting the Time Code	101
Selecting the Time Code Mode	101
Selecting Drop or Non-Drop Frame	102
Putting the Time Code Display on Hold	102
Setting the User Bit	104
Synchronizing with an External Device	105
Connecting an External Device	105
Reference Video Signal Input (Genlock Synchronization)	106
Time Code Signal Input	106
Reference Video Signal Output	107
Time Code Signal Output	107
Recording Audio	108
Audio Settings and Recorded Audio Channels	108
Connecting an External Microphone or External Audio Input Source to the Camera	109
Setting the Audio Input Type for the INPUT 1/INPUT 2 Terminals	110
Selecting the Audio Input Source for Audio Channels	111
Adjusting the Audio Recording Level	111
Additional Settings for External Analog Microphones	112
Monitoring the Audio with Headphones	113
Colors Bars/Audio Reference Signal	114
Color Bars	114
Audio Reference Signal	114
Waveform Monitor	115
Displaying the Waveform Monitor	115
Configuring the Waveform Monitor	115
Adding an OK Mark or Check Mark while Recording	117
Using Metadata	118
Setting a User Memo Created with Canon XF Utility	118
Entering Information About the Recording	119
Recording GPS Information (Geotagging)	120
Using Anamorphic Lenses	122
Using the Optional RC-V100 Remote Controller	123
Taking Photos	125
Taking Photos	125
Photo Numbering	125
4. Customization	127
Assignable Buttons and Customizable USER Screen	127
Changing the Assigned Function and Using an Assignable Button	127
Assignable Functions	128
Customizing and Using the USER Screen	130
Custom Picture Settings	131
Selecting Custom Picture Files	131
Editing a Custom Picture File’s Detailed Settings	131
Resetting Custom Picture Files	132
Renaming Custom Picture Files	132
Protecting Custom Picture Files	132
Copying Custom Picture Files	133
Embedding Custom Picture Settings in a Clip	133
Available Custom Picture Settings	134
Preset and Main Settings	134
Other Settings	135
Customizing Onscreen Displays	139
Saving and Loading Camera Settings	140
Saving Camera Settings	140
Loading Camera Settings	140
5. Playback	141
Playback	141
The PLAY (Playback Control) Screen	141
Selecting the Recording Media and Format to Play Back	142
Playing Back Clips	142
Onscreen Displays During Playback	144
Clip/Photo Operations	145
Displaying Clip Information	145
Adding and Deleting OK Marks or Check Marks	146
Deleting Clips and Photos	147
Deleting the User Memo and GPS Information	147
Copying a Custom Picture File Embedded in a Clip	148
6. External Connections	149
Video Output Configuration	149
Main Recording Video Configuration and Video Output Configuration from the SDI OUT Terminals	149
Main Recording Video Configuration and Video Output Configuration from the MON. Terminals and HDMI OUT Terminal	150
Playback Video Configuration and Video Output Configuration by Terminal	151
Connecting to an External Monitor or Recorder	152
Connection Diagram	152
Using the SDI OUT Terminals	152
Using the MON. Terminals	153
Using the HDMI OUT Terminal	153
Applying a LUT to Video Outputs	154
Superimposing Onscreen Displays on Video Outputs	155
Audio Output	157
Working with Clips on a Computer	158
Saving Clips to a Computer	158
Developing RAW Clips	158
7. Network Functions	159
About the Network Functions	159
Connecting to a Wi-Fi Network	160
Attaching the Optional Wireless File Transmitter	160
Camera Access Point	161
Connecting in Infrastructure Mode	161
Wi-Fi Protected Setup (WPS)	162
Searching for Access Points	163
Connecting to a Wired (Ethernet) Network	164
Checking the Network’s Status and Settings	165
Checking and Changing Network Settings	165
Browser Remote: Controlling the Camera from a Network Device	166
Setting Up Browser Remote	166
Starting Browser Remote	167
Using Browser Remote	169
IP Streaming	178
Preparations	178
Streaming Video over IP	179
FTP File Transfer	181
Preparations	181
Transferring Clips (FTP Transfer)	182
8. Additional Information	183
Setup Screens and Menu Options	183
Setup screens	183
Camera Menu and Monitoring Menu	186
Displaying the INFO Screens	198
Troubleshooting	201
List of Messages	206
Handling Precautions and Safety Instructions	211
Maintenance/Others	214
Optional Accessories	215
Specifications	217
Appendix: Compatible Lenses and Functions	221
Appendix: Camera Dimensions	223
Approximate Recording Times	228
Index	229

Match case Limit results 1 per page

Troubleshooting

208

Noise levels will rise on the image of the sub recording and on video outputs not in RAW.

- The main recording format is set to one of the RAW options and [Gamma] in the custom picture file is set to an option

other than [Canon Log 2] or [Canon Log 3]. Under such conditions, there will be more noise on video recorded with

sub recording clips on the CFast card and on video output from terminals other than the SDI OUT terminals. If you do

not need t record RAW video, change the main recording format to one of the other options.

Number of clips already at maximum

- The recording media selected for recording already contains the maximum number of clips (999 clips). Replace the

recording media or use the CFast card in the other CFast card slot.

- Because both CFast cards reached the maximum number of clips, double slot recording is not available.

Number of ND filters used has changed.

Check the focus.

- When using ND filter settings in the extended range (8 stops or 10 stops), the number of ND filters used changes and

this may result in a shift in focus. Check the focus before resuming shooting.

Recorded at 24.00 Hz/50.00 Hz/59.94 Hz

CFast A/CFast B/

: Recommend checking the data and initializing

- The recording media contains clips that were recorded using a system frequency different from the one currently used

by the camera. To record on this card, save your clips (

158) and initialize the recording media with the camera

(

51). To play back the recordings on the card, change the

[Rec/Media Setup]

[System

Frequency] setting to match the recordings on the recording media.

Recording was stopped.

- The file control information is corrupted or there was an encoder error. Turn the camera off and then on again. Then,

remove the CFast card being used and reinsert it. Alternatively, replace the CFast card. If this does not solve the

problem, consult a Canon Service Center.

•

Corrupted file control information cannot be recovered. Recording media or XF-AVC clips with corrupt file control

information cannot be read by Canon XF Utility.

Remote OU-700 Firmware update error.

Press the HOME button on the Remote OU-700 and wait a few moments.

- There was a problem while trying to update the optional OU-700 Remote Operation unit connected to the camera.

Press the HOME button on the OU-700 and wait. While the OU-700’s firmware is being updated do not remove the

power supply or turn off the camera, do not disconnect the OU-700 and do not operate any buttons or controls on the

camera or OU-700.

Replace the lithium button battery.

- The lithium button battery’s charge is low. Save the camera’s settings on an SD card (

140) and replace the lithium

button battery (

24). Then, restore the camera’s settings from the file saved on the SD card.

Some clips require data recovery

- The power may have been suddenly turned off or the recording media may have been removed while the camera was

recording. As a result, one or more clips contain corrupted data. You can try to recover the clips (

53).

The video configuration was changed.

Check the settings.

- Some of the video configuration settings (frame rate, resolution, color sampling, bit rate or shooting frame rate).

This function is not compatible with the current lens.

- The selected setting is not compatible with the lens currently attached to the camera and cannot be used.

This photo cannot be displayed

- You may not be able to display photos taken with other devices or image files created or edited on a computer.

Unable to recover data

- Could not recover the selected clip. Save your clips (

158) and delete the clips that could not be recovered

(

147).

- The camera may not be able to recover clips when there is not enough space on the recording media. Delete some

clips (

147) to free some space.