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Canon FAXPHONE L80 FAXPHONE L80 User's Guide - Page 161

Troubleshooting - clear paper jam

UPC - 013803023145

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Chapter 13 Troubleshooting If your machine is not operating properly, use the information and suggestions in this chapter to try to fix the problem. Clearing Jams 13-2 Jams in the ADF 13-2 Paper Jams 13-3 Jams in the Paper Delivery Slots 13-3 Jams Inside the Machine 13-3 LCD Messages 13-8 Paper Feeding Problems 13-13 Printing Problems 13-14 Faxing Problems 13-15 Sending Problems 13-15 Receiving Problems 13-16 Copying Problems 13-18 Telephone Problems 13-19 General Problems 13-19 If You Cannot Solve a Problem 13-20 If a Power Failure Occurs 13-21 Troubleshooting Chapter 13 Troubleshooting 13-1

Section	Page
FAXPHONE L80 User's Guide	1
Users in the U.S.A.	3
Pre-Installation Requirements for Canon Facsimile Equipment	3
Connection of the Equipment	3
In Case of Equipment Malfunction	4
Rights of the Telephone Company	4
FCC Notice	4
Users in Canada	6
Pre-Installation Requirements for Canon Facsimile Equipment	6
Notice	6
Laser Safety	8
CDRH Regulations	8
Contents	9
Chapter 1: Introduction	15
Welcome	16
Main Features of the FAXPHONE	17
Using Your Documentation	18
How to Use This Guide	18
Type Conventions Used in This Guide	19
Customer Support	20
Important Safety Instructions	21
Chapter 2: Setting Up	25
Choosing a Location for the FAXPHONE	26
Dimensions	26
Unpacking the FAXPHONE	27
Do You Have Everything?	27
Removing Shipping Materials	29
Assembling the FAXPHONE	30
Attaching the Handset to Your Machine	31
Making Connections	32
Connecting the Telephone Line Cord and External Devices	32
Connecting the Power Cord	33
Connecting the FAXPHONE to Your PC	34
Main Components of the FAXPHONE	35
Operation Panel	36
Special Function Buttons	36
LCD (Standby Mode)	36
Installing the Cartridge	37
Loading Paper	40
Testing the FAXPHONE	42
Chapter 3: Registering Information	43
Guidelines for Entering Numbers, Letters, and Symbols	44
Correcting a Mistake	46
Registering Required Sender Information	47
What is Sender Information?	47
Registering Your Sender Information	48
Setting the Telephone Line Type	50
Setting the Daylight Saving Time	51
Chapter 4: Document Handling	55
Document Requirements	56
Scanned Area of a Document	56
Loading Documents	57
Adding Pages to the Document in the ADF	58
Chapter 5: Print Media Handling	59
Print Media Requirements	60
Printable Areas	61
Selecting and Loading Print Media Paper	62
Paper	62
Envelopes	62
Transparencies	64
Selecting Face-Up or Face-Down Delivery	65
Changing the Paper Size Setting	67
Adjusting the Toner Saver Setting	69
Chapter 6: Speed Dialing	71
What is Speed Dialing?	72
Speed Dialing Methods	72
Registering One-Touch Speed Dialing	73
Registering Coded Speed Dialing	78
Registering Group Dialing	83
Using Speed Dialing	86
Sending a Document With Speed Dialing	86
Making a Telephone Call With Speed Dialing	87
Dialing with the Directory	88
Printing Speed Dialing Lists	89
Chapter 7: Sending Faxes	93
Preparing to Send a Fax	94
Documents You Can Fax	94
Setting the Scanning Resolution	94
Setting the Scanning Contrast	95
Dialing Methods	96
Sending Methods	97
Memory Sending	97
Manual Sending Via the Handset	98
Canceling Sending	100
Redialing When the Line is Busy	101
Manual Redialing	101
Canceling Manual Redialing	101
Automatic Redialing	101
What is Automatic Redialing?	101
Canceling Automatic Redialing	101
Setting the Options for Automatic Redialing	102
Sending the Same Document to Several Fax Numbers (Sequential Broadcasting)	104
Delayed Sending	107
Scanning a Document into Memory for Delayed Sending	107
Printing a Document Set for Delayed Sending	109
Deleting a Document Set for Delayed Sending	110
Chapter 8: Receiving Faxes	111
Receiving Methods	112
Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode	113
Setting Fax/Tel Mode	113
Setting the Options for Fax/Tel Mode	114
Receiving Faxes Manually: MANUAL MODE	116
Setting MANUAL MODE	116
Receiving a Fax Manually	116
Receiving Faxes Automatically: FAX ONLY MODE	118
Setting FAX ONLY MODE	118
Receiving With an Answering Machine: ANS.MACHINE MODE	119
Setting ANS.MACHINE MODE	119
Using the FAXPHONE With an Answering Machine	119
Receiving With the Distinctive Ring Pattern Detection Feature: DRPD	120
Setting DRPD	120
Receiving While Performing Other Tasks	122
Receiving Faxes in Memory When a Problem Occurs	122
Canceling Receiving	122
Chapter 9: Special Features	123
Speed Dialing	124
Dialing Through a Switchboard	124
Entering Pauses in a Fax/Telephone Number	124
Switching Temporarily to Tone Dialing	125
Documents Stored in Memory	126
Printing a List of Documents Stored in Memory	126
Printing a Document Stored in Memory	127
Sending a Document Stored in Memory	128
Deleting a Document Stored in Memory	130
Polling	131
What is Polling?	131
Polling Receiving	131
Polling Another Fax Machine	131
Canceling Polling Receiving	133
Polling Sending	134
Setting Up the Polling Box	134
Scanning a Document into the Polling Box	137
Changing or Deleting the Polling Box Settings	137
Restricting Reception	139
Chapter 10: Copying	141
Documents You Can Copy	142
Making Copies	142
Chapter 11: Reports and Lists	145
Summary of Reports and Lists	146
ACTIVITY REPORT	147
TX (Transmission) REPORT	148
MULTI TX/RX (Transaction) REPORT	149
RX (Reception) REPORT	149
Chapter 12: Maintenance	151
Periodic Cleaning	152
Cleaning the Machine's Exterior	152
Cleaning the Machine's Interior	152
Cleaning the Scanner Components	155
Replacing the FX-3 Cartridge	157
Chapter 13: Troubleshooting	161
Clearing Jams	162
Jams in the ADF	162
Paper Jams	163
Jams in the Paper Delivery Slots	163
Jams Inside the Machine	163
LCD Messages	168
Paper Feeding Problems	173
Printing Problems	174
Faxing Problems	175
Sending Problems	175
Receiving Problems	176
Copying Problems	178
Telephone Problems	179
General Problems	179
If You Cannot Solve a Problem	180
If a Power Failure Occurs	181
Chapter 14: Summary of Settings	183
Understanding the Menu System	184
Printing a List to Check the Current Settings	184
Accessing the Menus	185
USER SETTINGS Menu	186
REPORT SETTINGS Menu	187
TX (Transmission) SETTINGS Menu	188
RX (Reception) SETTINGS Menu	189
PRINTER SETTINGS Menu	190
POLLING BOX Menu	191
SYSTEM SETTINGS Menu	192
Appendix: Specifications	193
General Specifications	194
Printer	194
Facsimile	194
Copier	195
Telephone	195