Canon MF6530 Service Manual - Page 182

Jam Code, 3 Fax Error Codes - paper jam

Page 182 highlights

Chapter 13 Display Code E805 Detail Code 0000 E808 0000 Main Cause/Symptom Fan failure The fan is faulty. Fixing drive circuit failure - The heater does not turn on. - A fixing drive motor failure was detected. Countermeasure - Check the fan connector. - Replace the fan. - Replace the DC controller PCB. - Check the connector of the fixing film unit. - Replace the fixing film unit. - Replace the fixing drive motor. - Replace the DC controller PCB. - Replace the power supply PCB. 13.2 Jam Code 13.2.1 Jam Codes (Main body) T-13-2 0011-7062 Code Name Sensor No. Description 0104 Pickup Delay Jam SR11 After execution of a pickup retry, the registration sensor (SR11) does not detect the leading edge of paper within a specific period of time. Or after the duplex drive solenoid (SL1) is on, the registration sensor (SR11) does not detect the leading edge of paper within a specific period of time. 0208 Pickup Stationary Jam SR11 After the registration sensor (SR11) has detected the leading edge of paper, the registration sensor (SR11) does not detect the trailing edge of paper within a specific period of time. 010c Delivery Sensor Delay Jam SR5 After the registration sensor (SR11) has detected the leading edge of paper, the delivery sensor (SR5) does not detect the leading edge of paper within a specific period of time. 0210 Delivery Sensor Stationary SR5 Jam - The delivery sensor cannot detect absence of paper within the specified time after turning off of the registration clutch. - The delivery sensor cannot detect absence of paper within the specified time after the sensor detected the leading edge of paper. 0214 Stationary jam in machine SR5, SR9 After the registration sensor (SR11) has detected the trailing edge of paper, the delivery sensor (SR5) does not detect the trailing edge of paper within a specific period of time. 021c Wound Paper Jam at Fuser SR5, SR11 The delivery sensor (SR5) has detected absence of paper within the prescribed time after it detected presence of paper. 1118 Door open jam SR5, SR9, SR11, The door was opened when there was printing paper in the transport path. SW2 13.2.2 Jam Codes (ADF) T-13-3 0011-7059 Code 0000 0007 0008 0009 000a 000c 000d 0010 Name Unknown jam Initial stationary Sensor No. SR2002, SR2003, SR2004 Document edge sensor delay jam Document edge sensor stationary jam Paper absence (Pull out the document.) Delivery delay jam SR2002 SR2002 SR2001 SR2002 Delivery stationary jam SR2002 Pickup NG SR2003 Description Other errors Paper is detected in the transport path before the ADF starts initial operation. The document edge sensor does not detect paper when the paper has been fed by the predetermined distance since reception of a pickup request. The trailing edge of paper is not detected when the paper has been fed by the predetermined distance since detection of it by the document edge sensor. The Document set sensor has been held off since start of pickup. In case the internal software signal "Delivery Sensor OFF" set in the system cannot be detected, when the leading edge of paper is detected by the document edge sensor and fed the prescribed distance, and after the paper's trailing edge is detected. In case the internal software signal "Delivery Sensor ON" set in the system cannot be detected, when the paper feed request is received and the paper is fed the prescribed distance, and the leading edge of paper is detected and paper is fed the prescribed distance . The registration sensor has been held off since paper pickup started. 13.3 Fax Error Codes 13.3.1 Outline 13.3.1.1 Error Code Outline 0012-5780 An error code is used to indicate a fault in a machine, and is indicated in the machine's LCD or reports, showing the nature (symptoms) of the fault. Using the error code, the user or the service man can readily find out how to correct the fault by simply referring to the User's Manual or service manual. An error code may be either of the following two types: User Error Codes A fault indicated as a user error code is one that can easily be corrected by the user, as by operating the machine. It takes the form of "#+number." Service Error Codes If a fault calls for a service man for correction, it is indicated as a service man error code in the form of "##+number" or "SYSTEM ERROR E+number." Memo A service error code expressed in the form of "##+number" will not appear on the LCD, Error Tx Report, or Activity Report while the machine remains in factory default state. To check a service error code, shift bit 0 of service soft switch #1 SSSW SW01 to '1'. 13-2

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Chapter 13
13-2
13.2 Jam Code
13.2.1 Jam Codes (Main body)
0011-7062
T-13-2
13.2.2 Jam Codes (ADF)
0011-7059
T-13-3
13.3 Fax Error Codes
13.3.1 Outline
13.3.1.1 Error Code Outline
0012-5780
An error code is used to indicate a fault in a machine, and is indicated in the machine's LCD or reports, showing the nature (symptoms) of the fault. Using the error
code, the user or the service man can readily find out how to correct the fault by simply referring to the User's Manual or service manual.
An error code may be either of the following two types:
User Error Codes
A fault indicated as a user error code is one that can easily be corrected by the user, as by operating the machine. It takes the form of "#+number."
Service Error Codes
If a fault calls for a service man for correction, it is indicated as a service man error code in the form of "##+number" or "SYSTEM ERROR E+number."
Memo
A service error code expressed in the form of "##+number" will not appear on the LCD, Error Tx Report, or Activity Report while the machine remains
in factory default state. To check a service error code, shift bit 0 of service soft switch #1 SSSW SW01 to '1'.
E805
0000
Fan failure
The fan is faulty.
- Check the fan connector.
- Replace the fan.
- Replace the DC controller PCB.
E808
0000
Fixing drive circuit failure
- The heater does not turn on.
- A fixing drive motor failure was detected.
- Check the connector of the fixing film unit.
- Replace the fixing film unit.
- Replace the fixing drive motor.
- Replace the DC controller PCB.
- Replace the power supply PCB.
Code
Name
Sensor No.
Description
0104
Pickup Delay Jam
SR11
After execution of a pickup retry, the registration sensor (SR11) does not detect the leading edge of
paper within a specific period of time. Or after the duplex drive solenoid (SL1) is on, the registration
sensor (SR11) does not detect the leading edge of paper within a specific period of time.
0208
Pickup Stationary Jam
SR11
After the registration sensor (SR11) has detected the leading edge of paper, the registration sensor
(SR11) does not detect the trailing edge of paper within a specific period of time.
010c
Delivery Sensor Delay Jam
SR5
After the registration sensor (SR11) has detected the leading edge of paper, the delivery sensor
(SR5) does not detect the leading edge of paper within a specific period of time.
0210
Delivery Sensor Stationary
Jam
SR5
- The delivery sensor cannot detect absence of paper within the specified time after turning off of
the registration clutch.
- The delivery sensor cannot detect absence of paper within the specified time after the sensor
detected the leading edge of paper.
0214
Stationary jam in machine
SR5, SR9
After the registration sensor (SR11) has detected the trailing edge of paper, the delivery sensor
(SR5) does not detect the trailing edge of paper within a specific period of time.
021c
Wound Paper Jam at Fuser
SR5, SR11
The delivery sensor (SR5) has detected absence of paper within the prescribed time after it detected
presence of paper.
1118
Door open jam
SR5, SR9, SR11,
SW2
The door was opened when there was printing paper in the transport path.
Code
Name
Sensor No.
Description
0000
Unknown jam
-
Other errors
0007
Initial stationary
SR2002, SR2003, SR2004
Paper is detected in the transport path before the ADF starts initial
operation.
0008
Document edge sensor
delay jam
SR2002
The document edge sensor does not detect paper when the paper has been fed by the
predetermined distance since reception of a pickup request.
0009
Document edge sensor
stationary jam
SR2002
The trailing edge of paper is not detected when the paper has been fed by the
predetermined distance since detection of it by the document edge sensor.
000a
Paper absence (Pull out
the document.)
SR2001
The Document set sensor has been held off since start of pickup.
000c
Delivery delay jam
SR2002
In case the internal software signal "Delivery Sensor OFF" set in the system cannot
be detected, when the leading edge of paper is detected by the document edge sensor
and fed the prescribed distance, and after the paper's trailing edge is detected.
000d
Delivery stationary jam
SR2002
In case the internal software signal "Delivery Sensor ON" set in the system cannot
be detected, when the paper feed request is received and the paper is fed the
prescribed distance, and the leading edge of paper is detected and paper is fed the
prescribed distance .
0010
Pickup NG
SR2003
The registration sensor has been held off since paper pickup started.
Display
Code
Detail Code
Main Cause/Symptom
Countermeasure