Canon PIXMA MP800R User's Guide - Page 149
Cannot Install the MP Drivers
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Cannot Install the MP Drivers Cause Unable to proceed beyond the Printer Connection screen Reinstall the MP Drivers. Action Installation does not start automatically when the Setup CDROM is inserted into the drive. 1. Click [Cancel] on the [Printer Connection] screen. 2. Click [Start Over] on the [Installation Failure] screen. 3. Click [Back] on the screen that appears next. 4. Click [Exit] on the [Welcome] screen, then remove the CD-ROM. 5. Turn the machine and the computer off. 6. Check the cable connection. 7. Restart the computer. 8. Make sure that no other applications (including anti-virus software) are running in the background. 9. Carefully follow the procedures described in the Setup Guide and reinstall the MP Drivers. Click [Start], select [My Computer] and then double-click the CD-ROM icon. For non-Windows XP users, open the [My Computer] window and then double-click the CD-ROM icon. Double-click the CD-ROM icon on your desktop to start installation. If the CD-ROM icon is not displayed on the desktop, there is a problem with the CD-ROM. Contact the Canon Customer Care Center. You have a defective Setup CD-ROM. If you have a defective Setup CD-ROM, please contact the Canon Customer Care Center. Click [Start], select [My Computer] and confirm that CD-ROM icon is displayed. Reconfirm that the CD-ROM icon is displayed when you insert the CDROM. Chapter 12 Troubleshooting 147