Canon PIXMA MP800R User's Guide - Page 161

Cause MP Drivers is not installed properly. Action Uninstall then reinstall the MP Drivers. 1. Click [Start], and select [All Programs] (or [Programs]), the name of your machine, and [Uninstall]. 2. Follow the on-screen instructions to uninstall the driver. 3. Follow the procedures described in the Setup Guide and reinstall the MP Drivers. „ Writing Error/Output Error in CNBJNPnnnnnn Cause Machine is not ready. Action Ensure that the lamp on the Operation Panel lights. If the lamp on the Operation Panel is off, turn the machine on. While [COPY] is flashing, the machine is initializing. Wait until [COPY] stops flashing and stays lit. When the Alarm Lamp lights orange, an error may occur in the machine. For details on how to resolve the error, see "An Error Message is Displayed on the LCD" on page 127. Paper is not loaded. Load paper and press [OK]. If paper is loaded, ensure that the paper source (the Auto Sheet Feeder or Cassette) is selected correctly. If the paper source is not selected correctly, use [Feed Switch] or the printer driver to change the paper source. If this error (Paper is not loaded) is ignored for a certain period of time, an additional message may be displayed. Printer port setting does not match the interface connected to the machine. Check the printer port settings. 1. Open the Printer Properties dialog box. See "Printing from Your Computer" on page 90. 2. Click the Ports tab (or the Details tab) and select CNBJNPnnnnnn ("n" represents a number) as the printer port to be used. The settings of both the access point and the machine are not identical. Check the settings of the access point and modify the settings of machine as same as those of the access point. For information on the access point settings, refer to the access point manual. For information on how to set a WEP/WPA/WPA2 key, refer to "How to set a WEP/WPA/WPA2" of "Troubleshooting" in the Network Guide. The network setting of the computer Make sure that the computer can communicate with the access point. is not correct. The radio status is poor. Adjust the installation positions and the antenna direction while monitoring the radio status with Canon IJ Network Tool. The distance between machine and Relocate the machine and access point as closely together as is possible. access point is too far. There is an obstruction or a source of radio wave interference. Communication between different rooms or floors is generally poor. Adjust the installation locations of the devices. There may be a device such as a microwave oven that is using the same frequency bandwidth as the wireless station. Place the wireless LAN devices as far away from the radio wave interference source as possible. Machine setup is not completed./The Complete the machine setup. If the MP driver is not installed, follow the MP driver is not installed. procedure described in the Setup Guide to install the MP driver. Chapter 12 Troubleshooting 159