Canon PIXMA TR8620 TR8600 series User Manual - Page 370

Cannot Print/Scan from Smartphone/Tablet If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer over Wireless LAN Cannot Communicate with Printer while It Is in Wireless Direct Note • For problems on printing with other connection methods or more on performing settings of each connection method: Using PIXMA/MAXIFY Cloud Link Printing from iOS Device (AirPrint) Cannot Communicate with Printer over Wireless LAN If your smartphone/tablet cannot communicate with the printer, check the following. Check1 Check the power status of printer, network devices (e.g. wireless router), and smartphone/tablet. • Turn on the printer or devices. • If the power is already turned on, cycle the power switch. • It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP update interval, energy saving mode, etc.) or to update the wireless router firmware. For details, contact the manufacturer of your wireless router. Check2 Check the settings of your device (smartphone/tablet). Make sure Wi-Fi is enabled on your device. For details, refer to your device's instruction manual. Check3 Is the printer connected to the wireless router? • Use the lower left icon on the touch screen to check the connection status between the printer and wireless router. If the the printer. icon is not displayed, Wi-Fi is disabled. Turn on wireless communication on • Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are identical with those of the wireless router. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. 370