Canon PIXMA iP6310D Quick Start Guide - Page 27

Troubleshooting Problem Possible Cause Incorrect paper type Try This On the Main tab of the printer driver, ensure that the Media Type selected matches the media being used. In the Print dialog box of the printer driver, select Quality & Media from the pop-up menu, and then ensure that the Media Type selected matches the paper loaded. Glossy photo paper Select Other Photo Paper from Media Type, which may resolve the problem. other than Canon Load one sheet at a time and remove each sheet as soon as it is printed. genuine paper is used Print Quality is not set Be sure to set the Print Quality setting to High for Windows or Fine for properly Macintosh. 1. Open the printer properties dialog box. See "Opening the Printer Properties Dialog Box from your Application Program" on page 16. 2. On the Main tab, click High for the Print Quality setting. If you cannot select High or the problem is not solved, select Custom, click Set, and select the higher quality. 1. Open the Print dialog box. You can generally select Print in the File menu from you application program. 2. In the Print dialog box, select Quality & Media from the pop-up menu, and then click Detailed Setting. 3. Drag the Print Quality slide bar towards the Fine side. Media is not loaded with print-side up Check that your paper is loaded with the correct print side facing up. Consult "Printing Media" in the User's Guide for detailed instructions on how to load and use your media. Printed Ruled Lines Print head is are Misaligned misaligned Align the print head. Refer to "Aligning Print Head-Auto head align" in the Direct Printing Guide. Paper thickness lever Set the paper thickness lever in suitable position for your media. position is not proper See "Canon genuine paper" on page 10. Print Quality is not set Be sure to set the Print Quality setting to High for Windows or Fine for properly Macintosh. 1. Open the printer properties dialog box. See "Opening the Printer Properties Dialog Box from your Application Program" on page 16. 2. On the Main tab, click High for the Print Quality setting. If you cannot select High or the problem is not solved, select Custom, click Set, and select the higher quality. 1. Open the Print dialog box. You can generally select Print in the File menu from you application program. 2. In the Print dialog box, select Quality & Media from the pop-up menu, and then click Detailed Setting. 3. Drag the Print Quality slide bar towards the Fine side. 23