Canon PIXMA iP6310D Quick Start Guide - Page 32

POWER Lamp and Alarm Lamp Flash Alternately - printer manual

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Troubleshooting Problem "Error No.: 1700/1711" "Error No.: 2001" "Error No.: 2500" Possible Cause Try This Ink absorber almost full The printer has a built-in ink absorber to hold the ink used during print head cleaning, for example. This error message indicates that this ink absorber is nearly full. Press the OK button to clear the error so you can continue printing. Before the ink absorber becomes completely full, contact the Customer Care Center. When you experience this error, you will need to call for servicing to replace the ink absorber and to check the printer for proper operation. A specified period of time has elapsed without receiving a response from the digital camera/The digital camera or digital video camcorder connected is not compatible with this printer Disconnect the camera cable, and reconnect it. Note Depending on the model or brand of your PictBridge compliant device, you may have to select a print mode before connecting the device. You may also have to turn on the device or select Play mode manually after connecting the device to the printer. Perform necessary operations according to the instruction manual supplied with your device. If the error is still unresolved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. PictBridge-compatible digital camera or digital video camcorder can be connected to your printer for Direct Printing. Automatic print head alignment failed Refer to "An Error Message is Displayed on the LCD" in the Direct Printing Guide. POWER Lamp and Alarm Lamp Flash Alternately Problem POWER Lamp and Alarm Lamp Flash Alternately Possible Cause Try This An error that requires contacting the Customer Care Center may have occurred Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it for a while. If the problem remains, contact the Customer Care Center. 28

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Troubleshooting
28
POWER Lamp and Alarm Lamp Flash Alternately
“Error No.:
1700/1711”
Ink absorber
almost full
The printer has a built-in ink absorber to hold the ink used during print head
cleaning, for example. This error message indicates that this ink absorber is
nearly full.
Press the OK
OK
OK
OK button to clear the error so you can continue printing. Before the
ink absorber becomes completely full, contact the Customer Care Center.
When you experience this error, you will need to call for servicing to replace the
ink absorber and to check the printer for proper operation.
“Error No.: 2001”
A specified period
of time has elapsed
without receiving a
response from the
digital camera/The
digital camera or
digital video
camcorder
connected is not
compatible with
this printer
Disconnect the camera cable, and reconnect it.
If the error is still unresolved, there is a possibility that you are using a digital
camera or digital video camcorder that is not supported by this printer.
PictBridge-compatible digital camera or digital video camcorder can be
connected to your printer for Direct Printing.
“Error No.: 2500”
Automatic print
head alignment
failed
Refer to “An Error Message is Displayed on the LCD” in the
Direct Printing Guide
.
Problem
Possible Cause
Try This
POWER Lamp and
Alarm Lamp Flash
Alternately
An error that
requires contacting
the Customer Care
Center may have
occurred
Disconnect the printer cable from the printer, and then turn the printer off and
unplug the printer from the power supply. Plug the printer back in and turn the
printer back on after leaving it for a while.
If the problem remains, contact the Customer Care Center.
Problem
Possible Cause
Try This
Note
Note
Note
Note
Depending on the model or brand of your PictBridge compliant
device, you may have to select a print mode before connecting the
device.
You may also have to turn on the device or select Play mode
manually after connecting the device to the printer.
Perform necessary operations according to the instruction
manual supplied with your device.