Canon PIXMA iP6310D Quick Start Guide - Page 28

Troubleshooting Problem Possible Cause Printed Paper Curls Paper being used is or has Ink Blots too thin Incorrect paper type Try This Use photo paper such as Canon's Photo Paper Pro to print photos or pictures in deep color that have high color saturation. On the Main tab of the printer driver, ensure that the Media Type selected matches the media being used. Back of Paper is Smudged Printed Surface is Scratched In the Print dialog box of the printer driver, select Quality & Media from the pop-up menu, and then ensure that the Media Type selected matches the paper loaded. Inside of the printer is If the inside of the printer is dirty, printed paper may become smudged. dirty Periodically clean the inside of the printer. Refer to "Cleaning the Inside of the Printer" in the User's Guide. Paper feed roller is dirty Clean the paper feed roller. Refer to "Back of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface is Scratched" in the Direct Printing Guide. Inappropriate type of paper is being used Check to see if the paper you are printing on is too thick or curled. See "Print Media to Avoid" on page 4. Note that smudging may occur at the top and bottom edges of paper when using Borderless Printing. Ensure that the paper you are using is compatible with Borderless Printing. Paper is curled If all four corners or the printing surface of the paper is curled, the paper may become dirty or the paper may not feed properly. Use the paper after correcting paper curl as follows. 1. Face up the printing surface *1, and cover it with a non-printing regular paper to avoid damaging the surface. 2. Roll up the paper in a direction opposite to paper curl as the figure below. (1) (2) *1 3. Check the printing paper if paper curl is corrected within approximately 2 to 5 mm/0.08 to 0.2 inches*2. It is recommended to print the curl-corrected paper one sheet at a time. *1 *2 Paper thickness lever position is not proper Set the paper thickness lever in suitable position for your media. See "Canon genuine paper" on page 10. If the paper is scratched even when printing on plain paper (left), set the paper thickness lever to the right. Return the paper thickness lever to the left after printing. 24