Canon XA11 XA11 XA15 Instruction Manual - Page 139

than [59.94P Recording]., Unable to recover data

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Troubleshooting To record video on this memory card, it is recommended to use a video quality setting other than [59.94P Recording]. - When using a memory card rated SD Speed Class 2 or 4, you may not be able to record movies if you use a recording mode of 28 Mbps LPCM (59.94P), 28 Mbps (59.94P) or 35 Mbps (59.94P). To use this function change the camera mode to Manual or Cinema - The CUSTOM button, the CUSTOM dial (A 90) and some of the functions that can be assigned to the assignable buttons (A 91) cannot be used in mode. Set the mode switch to n ( mode) or E( mode) to use them. Too many photos. Disconnect the USB cable. - Disconnect the USB cable. Try using a memory card reader or decrease the number of photos on the memory card to fewer than 2,500 (Windows), or 1,000 (macOS). - If a dialog box appeared on the computer screen, close it. Disconnect the USB cable, and restore the connection after a short while. Unable to recognize the data - The camcorder cannot recognize data that was recorded using a video configuration that is not supported (PAL or SECAM). Unable to recover data - Could not recover a corrupted file. Save your recordings (A 110) and initialize the memory card using the [Complete Initialization] option (A 32). 139

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Troubleshooting
139
To record video on this memory card, it is recommended to use a video quality setting other
than [59.94P Recording].
- When using a memory card rated SD Speed Class 2 or 4, you may not be able to record
movies if you use a recording mode of 28 Mbps LPCM (59.94P), 28 Mbps (59.94P) or 35 Mbps
(59.94P).
To use this function change the camera mode to Manual or Cinema
- The CUSTOM button, the CUSTOM dial (
A
90) and some of the functions that can be
assigned to the assignable buttons (
A
91) cannot be used in
mode. Set the mode
switch to
n
(
mode) or
E
(
mode) to use them.
Too many photos.
Disconnect the USB cable.
- Disconnect the USB cable. Try using a memory card reader or decrease the number of photos
on the memory card to fewer than 2,500 (Windows), or 1,000 (macOS).
- If a dialog box appeared on the computer screen, close it. Disconnect the USB cable, and
restore the connection after a short while.
Unable to recognize the data
- The camcorder cannot recognize data that was recorded using a video configuration that is not
supported (PAL or SECAM).
Unable to recover data
- Could not recover a corrupted file. Save your recordings (
A
110) and initialize the memory
card using the [Complete Initialization] option (
A
32).