Canon imageCLASS D1150 imageCLASS D1180/D1170/D1150/D1120 Basic Operation Guid - Page 261

Error Codes (D1180/D1170/D1150 - manual troubleshooting

Page 261 highlights

Error Codes (D1180/D1170/D1150) Error Codes (D1180/D1170/D1150) An error code is a four-digit code shown on an ERROR TX REPORT or an RX ERROR REPORT when an error occurs. Troubleshooting For details on reports, see "Summary of Reports and Lists," in the e-Manual. See the table below for individual error codes. Error Code 0001 0003 0005 Description Action A document may be jammed. Remove the jammed document. (See "Clearing Jams," on p. 12-2.) - An attempt was made to send a document of - Divide the document into smaller parts and 24 7/8" (630 mm) or longer from the ADF. send from the platen glass. - A document takes a long time to send because it contains too much data. - Reduce the scanning resolution before sending. - A document takes a long time to receive. - Contact the other party and ask them to reduce their scanning resolution or divide the document into smaller parts for sending. - The other fax machine did not respond within 35 seconds. - Send the document again. Contact the other party and have them check their fax machine. If you are making an overseas call, add a pause to the number. - The other party may not be using a G3 fax machine. - Check with the other party and send the document to a G3 fax machine. If the other party does not have a G3 fax machine, try sending your document using a transmission mode the other party's fax machine supports. 12-18

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12-18
Troubleshooting
Error Codes (D1180/D1170/D1150)
Error Codes (D1180/D1170/D1150)
An error code is a four-digit code shown on an ERROR TX REPORT or an RX ERROR REPORT
when an error occurs.
For details on reports, see “Summary of Reports and Lists,” in the e-Manual.
See the table below for individual error codes.
Error Code
Description
Action
0001
A document may be jammed.
Remove the jammed document. (See “Clearing
Jams,” on p. 12-2.)
0003
An attempt was made to send a document of
24 7/8" (630 mm) or longer from the ADF.
Divide the document into smaller parts and
send from the platen glass.
A document takes a long time to send
because it contains too much data.
Reduce the scanning resolution before
sending.
A document takes a long time to receive.
Contact the other party and ask them to
reduce their scanning resolution or divide the
document into smaller parts for sending.
0005
The other fax machine did not respond within
35 seconds.
Send the document again. Contact the other
party and have them check their fax machine.
If you are making an overseas call, add a
pause to the number.
The other party may not be using a G3 fax
machine.
Check with the other party and send the
document to a G3 fax machine. If the other
party does not have a G3 fax machine, try
sending your document using a transmission
mode the other party’s fax machine supports.