Contents
Contents
�x
Troubleshooting
607
Frequently Asked Quest�ons
.........................................................................
607
Frequently Asked Quest�ons
...................................................................................................
607
Problems Regard�ng Paper
..........................................................................
610
Clear�ng Jammed Roll Paper
..................................................................................................
610
Clear�ng a Jammed Sheet
.......................................................................................................
613
Troubleshoot�ng When Paper Jams are not Found
.................................................................
615
Roll Paper Cannot be Inserted �nto the Paper Feed Slot
........................................................
618
Cannot Load Sheets
................................................................................................................
618
Paper �s not cut stra�ght
...........................................................................................................
618
Paper �s not cut
.......................................................................................................................
618
Pr�nt�ng does not start
...................................................................................
619
The Data lamp on the Control Panel does not l�ght up
............................................................
619
The pr�nter does not respond even �f pr�nt jobs are sent
.........................................................
619
The display screen indicates the system is filling with ink
.......................................................
619
The pr�nter stops dur�ng a pr�nt job
...............................................................
620
An error message �s shown on the D�splay Screen
.................................................................
620
The pr�nter ejects blank, unpr�nted paper
................................................................................
620
The pr�nter stops when pr�nt�ng a HP-GL/2 job (the carr�age stops mov�ng)
...........................
620
Problems w�th the pr�nt�ng qual�ty
.................................................................
621
Pr�nt�ng �s fa�nt
.........................................................................................................................
621
Paper rubs aga�nst the pr�nthead
............................................................................................
622
The edges of the paper are d�rty
.............................................................................................
623
The surface of the paper �s d�rty
..............................................................................................
624
The back s�de of the paper �s d�rty
..........................................................................................
624
Pr�nted colors are �naccurate
...................................................................................................
625
Band�ng �n d�fferent colors occurs
...........................................................................................
626
Colors �n pr�nted �mages are uneven
.......................................................................................
627
Image Edges are Blurred or Wh�te Band�ng Occurs
...............................................................
628
Sett�ng the Blue Sw�tch on the Platen
.....................................................................................
629
The contrast becomes uneven dur�ng pr�nt�ng
........................................................................
631
The length of pr�nted �mages �s �naccurate
..............................................................................
631
Documents are pr�nted crooked
..............................................................................................
631
Documents are pr�nted �n monochrome
..................................................................................
632
L�ne th�ckness �s not un�form
...................................................................................................
632
L�nes are m�sal�gned
...............................................................................................................
633
Problems w�th the pr�nt�ng qual�ty caused by the type of paper
..............................................
633
Cannot pr�nt over a network
..........................................................................
634
Cannot connect the pr�nter to the network
..............................................................................
634
Configuring the Communication Mode Manually
.....................................................................
635
Cannot pr�nt over a TCP/IP network
........................................................................................
636
Cannot pr�nt over a NetWare network
.....................................................................................
636
Cannot pr�nt over AppleTalk or Bonjour networks
...................................................................
637