Chamberlain B2210T Installation Manual - English Spanish - Page 45

Additional Troubleshooting, My garage door opener stops, reverses, beeps and flashes its lights

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Troubleshooting Additional Troubleshooting My garage door opener stops, reverses, beeps and flashes its lights: l Garage door opener has been activated through a device or feature such as Timer-to-Close or garage door monitor. My remote control will not activate the garage door: l Verify the lock feature is not activated on the door control. l Reprogram the remote control. l If the remote control will still not activate the door check the diagnostic codes to ensure the garage door opener is working properly. My door will not close: The safety reversing sensor must be connected and aligned correctly before the garage door opener will move inthe down direction. l Check for binding or obstructions anywhere along the track to garage floor. l The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction. o Verify the safety reversing sensors are properly installed, aligned and free of any obstructions. o  If the receiving sensor (green LED) faces direct sunlight, switch the receiving sensor with the sending sensor so the receiving sensor is not in direct sunlight. Wi-Fi® troubleshooting The garage door opener will NOT enter Wi-Fi® learn mode: l After the initial installation of the garage door opener, the garage door opener must complete a full cycle (open and closed) before the Wi-Fi®learn mode can be activated. l If there has been a recent power outage, the garage door opener must complete a full cycle before the Wi-Fi® learn mode can be activated. See page 37 to activate Wi-Fi LEARN mode. If your black adjustment button is not solid green go to support.chamberlaingroup.com. My vehicle's Home link® is not programming to my garage door opener: Compatibility Bridge (not included) may be necessary for certain vehicles. Visitbridge.chamberlain.com to find out ifa Bridge is needed. My neighbor's remote control opens my garage door: Erase the memory fromyour garage door opener and reprogram the remote control(s). Safety sensor LED lights are not lit: If the sensor LEDs do not glow steadily when the opener is activated, see SAFETY SENSOR TROUBLESHOOTING page 32. 45

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45
Troubleshooting
Additional Troubleshooting
My garage door opener stops, reverses, beeps and flashes its lights:
l
Garage door opener has been activated through a device or feature such as Timer-to-Close or garage
door monitor.
My remote control will not activate the garage door:
l
Verify the lock feature is not activated on the door control.
l
Reprogram the remote control.
l
If the remote control will still not activate the door check the diagnostic codes to ensure the garage door
opener is working properly.
My door will not close:
The safety reversing sensor must be connected and aligned correctly before the garage door opener will move
inthe down direction.
l
Check for binding or obstructions anywhere along the track to garage floor.
l
The safety reversing sensor must be connected and aligned correctly before the garage door opener will
move in the down direction.
o
Verify the safety reversing sensors are properly installed, aligned and free of any obstructions.
o
If the receiving sensor (green LED) faces direct sunlight, switch the receiving sensor with the sending
sensor so the receiving sensor is not in direct sunlight.
Wi-Fi® troubleshooting
The garage door opener will NOT enter Wi-Fi® learn mode:
l
After the initial installation of the garage door opener, the garage door opener must complete a full cycle
(open and closed) before the Wi-Fi
®
learn mode can be activated.
l
If there has been a recent power outage, the garage door opener must complete a full cycle before the
Wi-Fi
®
learn mode can be activated.
See page 37 to activate Wi-Fi LEARN mode.
If your black adjustment button is not solid green go to support.chamberlaingroup.com.
My vehicle’s Home link® is not programming to my garage door opener:
Compatibility Bridge (not included) may be necessary for certain vehicles. Visitbridge.chamberlain.com to find
out ifa Bridge is needed.
My neighbor’s remote control opens my garage door:
Erase the memory fromyour garage door opener and reprogram the remote control(s).
Safety sensor LED lights are not lit:
If the sensor LEDs do not glow steadily when the opener is activated, see SAFETY SENSOR
TROUBLESHOOTING page 32.