Cisco 7942G Phone Guide - Page 30
Cisco 7942G - Unified IP Phone VoIP Manual
UPC - 882658140495
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Using Hold and Resume You can hold and resume calls. When you put a call on hold, the Hold icon appears on the right in the call information area and the corresponding line button flashes green . With a shared line, when you place a call on hold, the line button flashes green and the phone displays the hold icon. When and the phone displays the remote another phone places a call on hold, the line button flashes red hold icon . If the Hold Reversion feature is enabled for your phone, a call that you put on hold reverts back to ringing after a certain period of time. The 'reverting' call remains on hold until you resume it or until Hold Reversion times out. Your phone indicates the presence of a reverting call by: • Alerting you at intervals with a single ring (or flash or beep, depending on your phone line setting). • Briefly displaying a "Hold Reversion" message in the status bar at the bottom of the phone screen. • Displaying the animated Hold Reversion icon • Displaying a flashing amber line button next to the caller ID for the held call. (depending on the line state). If you want to...Put a call on hold Remove a call from hold on the current line Remove a call from hold on a different line Then...1. Make sure the call you want to put on hold is highlighted. 2. Press Hold. 1. Make sure that the appropriate call is highlighted. 2. Press Resume. 1. Press the appropriate line button: or (flashing). Doing so might cause a held call to resume automatically: • If there is a reverting call on the line, that call will resume. • If there is more than one reverting call on the line, the oldest reverting call will resume. • If a non-reverting held call is the only call on the line, it will resume. 2. If necessary, scroll to the appropriate call and press Resume. Tips • Engaging the Hold feature typically generates music or a beeping tone. • If you receive an alert for an incoming call and a reverting call at the same time, by default your phone will shift the focus of the phone screen to display the incoming call. Your system administrator can change this focus priority setting. • If you use a shared line, Hold Reversion rings only on the phone that put the call on hold, not on the other phones that share the line. 22 OL-19613-01