Cisco 7942G Phone Guide - Page 63

Using Call Logs and Directories

Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)

Dial from a call log

(while not on another

call)

1.

Choose

> Missed Calls

,

Placed Calls

,

or

Received Calls

.

2.

Highlight a call record.

Note

If the Details softkey appears, the call is the primary entry of a

multiparty call. See the

Tips

section below.

3.

If you need to edit the displayed number, press

EditDial

followed by

<<

or

>>

. To delete the number, press

EditDial

followed by

Delete

.

(You may need to press the

more

softkey to display

Delete

.)

4.

Go off-hook to place the call.

Dial from a call log

(while connected to

another call)

1.

Choose

> Missed Calls

,

Placed Calls

,

or

Received Calls

.

2.

Highlight a call record.

Note

If the Details softkey appears, the call is the primary entry of a

multiparty call. See the

Tips

section below.

3.

If you need to edit the displayed number, press

EditDial

followed by

<<

or

>>

. To delete the number, press

EditDial

followed by

Delete

.

(You may need to press the

more

softkey to display

Delete

.)

4.

Press

Dial

.

5.

Choose a menu item to handle the original call:

•

Hold

—Puts the first call on hold and dials the second.

•

Transfer

—Transfers the first party to the second and drops you from

the call. (Press

Transfer

again after dialing to complete the action.)

•

Conference

—Creates a conference call with all parties, including

you. (Press

Confrn

or

Conference

again after dialing to complete the

action.)

•

EndCall

—Disconnects the first call and dials the second.

See if the line in the call

log is busy before placing

a call to that line

Look for Busy Lamp Field indicators. See

Using BLF to Determine a Line

State, page 42

.

Place a call from a URL

entry in a call log (SIP

phones only)

1.

Choose

> Missed Calls

,

Placed Calls

,

or

Received Calls

.

2.

Highlight the URL entry that you want to dial.

3.

If you need to edit the entry, press

EditDial

.

4.

The

icon appears to indicate that you can begin editing

characters in the URL entry.

5.

Press

Dial

.

If you want to...

Then...

Section	Page
Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)	1
Quick Reference	3
Common Phone Tasks	3
Softkey Definitions	3
Phone Screen Icons	4
Button Icons	4
Contents	5
Getting Started	9
Using this Guide	9
Finding Additional Information	10
Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials	10
Safety and Performance Information	10
Cisco Product Security Overview	11
Accessibility Features	11
Connecting Your Phone	12
An Overview of Your Phone	15
Understanding Buttons and Hardware	15
Understanding Lines and Calls	18
Understanding Line and Call Icons	19
Understanding Phone Screen Features	20
Cleaning the Phone Screen	20
Understanding Feature Buttons and Menus	21
Accessing the Help System on Your Phone	21
Understanding Feature Availability	22
Understanding SIP vs. SCCP	23
Basic Call Handling	24
Placing a Call-Basic Options	24
Placing a Call-Additional Options	25
Answering a Call	28
Ending a Call	29
Using Hold and Resume	30
Using Mute	31
Switching Between Multiple Calls	31
Switching an In-Progress Call to Another Phone	32
Viewing Multiple Calls	32
Transferring Calls	33
Sending a Call to a Voice Message System	34
Forwarding Calls to Another Number	34
Using Do Not Disturb	35
Making Conference Calls	37
Using Conference Features	37
Using Conference	37
Using Join	38
Using cBarge	39
Using Meet-Me	39
Viewing or Removing Conference Participants	40
Placing or Receiving Intercom Calls	40
Advanced Call Handling	42
Speed Dialing	42
Picking Up a Redirected Call on Your Phone	43
Storing and Retrieving Parked Calls	45
Logging Out of Hunt Groups	46
Using a Shared Line	46
Understanding Shared Lines	46
Using Barge to Add Yourself to a Shared-Line Call	47
Understanding Barge Features	47
Using Barge Features	48
Preventing Others from Viewing or Barging a Shared-Line Call	49
Using BLF to Determine a Line State	50
Making and Receiving Secure Calls	51
Tracing Suspicious Calls	52
Prioritizing Critical Calls	52
Using Cisco Extension Mobility	54
Managing Business Calls Using a Single Phone Number	54
Using a Handset, Headset, and Speakerphone	57
Using a Handset	57
Using a Headset	57
Using a Speakerphone	58
Using AutoAnswer with a Headset or Speakerphone	59
Changing Phone Settings	60
Customizing Rings and Message Indicators	60
Customizing the Phone Screen	61
Using Call Logs and Directories	62
Using Call Logs	62
Directory Dialing	64
Using Corporate Directory on Your Phone	64
Using Personal Directory on Your Phone	65
Accessing Voice Messages	68
Using the User Options Web Pages	69
Accessing Your User Options Web Pages	69
Configuring Features and Services on the Web	70
Using Personal Directory on the Web	70
Using Your Personal Address Book on the Web	70
Configuring Fast Dials on the Web	71
Using the Address Book Synchronization Tool	72
Setting Up Speed Dials on the Web	73
Setting Up Phone Services on the Web	74
Controlling User Settings on the Web	75
Controlling Line Settings on the Web	76
Setting Up Phones and Access Lists for Mobile Connect	78
Using Cisco WebDialer	80
Understanding Additional Configuration Options	82
Troubleshooting Your Phone	84
General Troubleshooting	84
Viewing Phone Administration Data	85
Using the Quality Reporting Tool	85
Cisco One-Year Limited Hardware Warranty Terms	86

Cisco 7942G Phone Guide - Page 63

Cisco 7942G - Unified IP Phone VoIP Manual

Page 63 highlights