Cisco CP-7961G Administration Guide - Page 122
All, Call Forward Busy, Call Forward No Answer, Unified IP Phones that have the Call Chaperone
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Telephony Features Available for the Cisco Unified IP Phone Chapter 5 Configuring Features, Templates, Services, and Users Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued) Feature Call Chaperone Call display restrictions Call forward Call forward all loop breakout Description Configuration Reference Allows an authorized Chaperone user to supervise and record a call. The Call Chaperone user intercepts and answers the call from calling party, manually creates a conference to the called party, and remains on the conference to supervise and record the call. Cisco Unified IP Phones that have the Call Chaperone feature configured on them have a Record softkey. The Call Chaperone user presses the Record softkey to record a call. For chaperoned calls, an announcement is played or spoken by one of the participants at the start of the call. An announcement will alert later participants in the call that the call is being recorded. The Call Chaperone feature is supported only with External Call Control, which allows Cisco Unified Communications Manager to route audio and video calls to a route server that hosts routing rules. Determines the information that will display for calling or connected lines, depending on the parties who are involved in the call. For more information, refer to: • Cisco Unified Communications Manager Administration Guide, Cisco Unified IP Phone Configuration. • Cisco Unified Communications Manager System Guide, Understanding Route Plans. • Cisco Unified Communications Manager Features and Services Guide, Call Display Restrictions. Allows users to redirect incoming calls to another number. Call forward options include Call Forward All, Call Forward Busy, Call Forward No Answer, and Call Forward No Coverage. For more information, refer to: • Cisco Unified Communications Manager Administration Guide, Directory Number Configuration. • Cisco Unified Communications Manager System Guide, Cisco Unified IP Phones. • Specifying Options that Appear on the User Options Web Pages, page 5-27. Detects and prevents Call Forward All loops. When a Call Forward All loop is detected, the Call Forward All configuration is ignored and the call rings through. For more information, refer to Cisco Unified Communications Manager System Guide, Cisco Unified IP Phones. Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP) 5-4 OL-21011-01