Cisco CP-7961G Administration Guide - Page 156
ettings > Security, Configuration > 802.1X Authentication
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Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Table 7-2 Status Messages on the Cisco Unified IP Phone (continued) Message CTL and ITL installed CTL installed DHCP timeout Dialplan Parsing Error (SIP phones only) Disabled DNS timeout DNS unknown host Description The CTL and ITL files are installed on the phone. The CTL file is installed in the phone. DHCP server did not respond. The phone could not properly parse the dialplan XML file. Possible Explanation and Action None. This message is informational only. Neither the CTL file nor the ITL file was installed previously. For more information about the CTL file, refer to Cisco Unified Communications Manager Security Guide. None. This message is informational only. The CTL file was not installed previously. For more information about the CTL file, refer to Cisco Unified Communications Manager Security Guide. • Network is busy-The errors should resolve themselves when the network load reduces. • No network connectivity between the DHCP server and the phone-Verify the network connections. • DHCP server is down-Check configuration of DHCP server. • Errors persist-Consider assigning a static IP address. See Network Configuration Menu, page 4-5 for details on assigning a static IP address. Problem with the TFTP downloaded dialplan XML file. 802.1X Authentication is disabled on the phone. You can enable 802.1X using the Settings > Security Configuration > 802.1X Authentication option on the phone. For more information, see 802.1X Authentication and Status, page 4-43. DNS server did not respond. • Network is busy-The errors should resolve themselves when the network load reduces. • No network connectivity between the DNS server and the phone-Verify the network connections. • DNS server is down-Check configuration of DNS server. DNS could not resolve the name of the TFTP server or Cisco Unified Communications Manager. • Verify that the host names of the TFTP server or Cisco Unified Communications Manager are configured properly in DNS. • Consider using IP addresses rather than host names. Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP) 7-4 OL-21011-01