Cisco CP-7961G Administration Guide - Page 133

Chapter 5 Configuring Features, Templates, Services, and Users Telephony Features Available for the Cisco Unified IP Phone Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued) Feature Description Configuration Reference Programmable line keys (PLK) The administrator can assign features to line buttons. Softkeys normally control these features; for example, New Call, Call Back, End Call, and Forward All. When the administrator configures these features on the line buttons, they always remain visible, so users can have a "hard" New Call key. For more information, refer to: • Cisco Unified Communications Manager System Guide, Cisco Unified IP Phones. • Cisco Unified Communications Manager Administration Guide, Phone Button Template Configuration. • Cisco Unified Communications Manager Administration Guide, Modifying Phone Button Templates. Protected calling Provides a secure (encrypted) connection between two phones. A security tone is played at the beginning of the call to indicate that both phones are protected. Some features, such as conference calling, shared lines, Extension Mobility, and Join Across Lines are not available when protected calling is configured. Protected calls are not authenticated. For more information about security, see Overview of Supported Security Features, page 1-13. For additional information, refer to this: Cisco Unified Communications Manager Security Guide. Quality Reporting Tool (QRT) Allows users to use the QRT softkey on a phone to submit information about problem phone calls. QRT can be configured for either of two user modes, depending upon the amount of user interaction desired with QRT. For more information refer to: • Cisco Unified Communications Manager System Guide, Cisco Unified IP Phones. • Cisco Unified Communications Manager Features and Services Guide, Quality Report Tool. Redial Allows users to call the most recently dialed phone Requires no configuration. number by pressing a button. Intelligent Session Control Reroutes a direct call to users' mobile phone to the enterprise number (desk phone). For an incoming call to remote destination (mobile phone), only remote destination rings; desk phone does not ring. When the call is answered on their mobile phone, the desk phone displays a Remote In Use message. During these calls, users can make use of various features of their mobile phone. For more information, refer to Cisco Unified Communications Manager Features and Services Guide, Cisco Unified Mobility. Ring setting Identifies ring type used for a line when a phone has another active call. For more information refer to: • Cisco Unified Communications Manager Administration Guide, Directory Number Configuration. • Cisco Unified Communications Manager Features and Services Guide, Custom Phone Rings. • Creating Custom Phone Rings, page 6-2. OL-21011-01 Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP) 5-15