Cisco WVC210 Administration Guide - Page 77

A Troubleshooting Questions and Answers This appendix provides solutions to problems that may occur during the installation and operation of the Cisco WVC210 Wireless-G Internet Camera. Read the description below to solve your problems. If you can't find an answer here, check the Cisco Small Business Video Surveillance Cameras homepage at www.cisco.com/go/surveillance. NOTE Microsoft Internet Explorer (IE) is the official supported browser for the Cisco WVC210 Internet camera. Q. When I try to connect to the Wireless Network Camera, I get prompted for a user name and password. You should be prompted for a user name and password when you first connect to the camera. Enter the Administrator ID and Password set on the User window. The Username/Password prompt indicates that the Administrator has restricted access to specified users. Ask the Administrator for your Username and Password. If this has not been set, it should still be the default of admin/admin. Q. I can't connect to the Wireless Network Camera using a Wireless connection. You must perform the initial configuration of the Cisco WVC210 camera from a personal computer connected to the camera using a wired connection to the Ethernet port. The initial configuration cannot be performed over a wireless connection. Once the initial configuration is complete, disconnect the LAN cable and unplug the camera. If a LAN cable is connected to the LAN port, the Wireless interface is disabled. In order to switch from wired to wireless (or wireless to wired) the camera needs to be rebooted (unplugged and then plugged in again.) WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 71