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Solving other problems, Paper feeding

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MESSAGE Send Error (Wrong Config) Toner Empty T Toner Exhausted T Toner Low T Tray 2 Paper jam 0 Updating Data Please Wait... MEANING SUGGESTED SOLUTIONS There is a problem on Configure your network the network interface interface card correctly. card. The color toner cartridge has run out. The printer stops printing. Press OK to toggle the message to Stop, Continue or Black Only. W Stop X If the black toner cartridge is empty, Black Only message does not appear. You can select the option among Stop, Continue or Black Only with the left/right arrow. If you select Stop by pressing OK on the control panel, the printer stops printing. If you select Continue, the printer keeps printing, but the quality cannot be guaranteed. If you select Black Only, the printer prints the data in black. In this case, the mono printing feature is preset in the printer properties. When you copy, the Black Start button will be activated only with this condition. If you do not select any, the printer will work as Stop is selected. Replace the color toner cartridge with a new one (see "Replacing the toner cartridge" on page 59). The lifespan of the color toner cartridge which the arrow indicates is reached. This message appears when the toner is completely empty, and your printer stops printing. Replace the corresponding toner cartridge with a Dellgenuine cartridge (see "Replacing the toner cartridge" on page 59). The corresponding color toner cartridge is almost empty. If you do not want this message to appear, see "Using toner low alert" on page 56. Take out the toner cartridge and thoroughly shake it. By doing this, you can temporarily reestablish printing operations. Paper has jammed In Clear the jam (see "In the paper feed area. the paper feed area" on page 65). This message appears when there is a change in the system setting or when you back up a data. Do not turn the power off when this message is showing. Changes may not be saved and datas can be lost. SOLVING OTHER PROBLEMS The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service. Paper feeding CONDITION SUGGESTED SOLUTIONS Paper is jammed during printing. Clear the paper jam (see "Tips for avoiding paper jams" on page 63). Paper sticks together. • Ensure there is not too much paper in the tray. The tray can hold up to 250 sheets of paper, depending on the thickness of your paper. • Ensure that you are using the correct type of paper (see "Setting the paper size and type" on page 30). • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. • Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight. • If multiple sheets have caused a paper jam, clear the paper jam (see "Tips for avoiding paper jams" on page 63). Paper does not feed • Remove any obstructions from inside the into the printer. printer. • Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. • There is too much paper in the tray. Remove excess paper from the tray. • The paper is too thick. Use only paper that meets the specifications required by the printer (see "Selecting print media" on page 24). • If an original does not feed into the printer, the DADF rubber pad may require to be replaced (see "Replacing the DADF rubber pad" on page 62). The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the multi-purpose tray. • An incorrect type of paper is being used. Use only paper that meets the specifications required by the printer (see "Selecting print media" on page 24). • There may be debris inside the printer. Open the front cover and remove the debris. • If an original does not feed into the printer, the DADF rubber pad may require to be replaced (see "Replacing the DADF rubber pad" on page 62). Envelopes skew or Ensure the paper guides are against both sides of fail to feed correctly. the envelopes. Troubleshooting | 73

Section	Page
Features of your new laser printer	2
Safety information	5
Contents	7
Introduction	12
Printer overview	12
Front view	12
Rear view	12
Control panel overview	13
Understanding the Status LED	14
Acknowledging the status of the toner cartridge	14
Menu overview	15
Supplied software	16
Printer driver features	16
Printer driver	16
PostScript driver	16
Getting started	17
Setting up the hardware	17
Printing a demo page	17
Setting up the network	17
Supported operating environments	17
Configuring network protocol via the printer	18
Using the SetIP program	18
System requirements	18
Microsoft® Windows®	18
Macintosh	18
Linux	19
Installing the software	19
Printer's basic settings	20
Altitude adjustment	20
Changing the display language	20
Setting the date and time	20
Changing the clock mode	20
Changing the default mode	20
Setting sounds	21
Entering characters using the number keypad	21
Using the save modes	21
Setting print job timeout	22
Auto continue	22
Changing the font setting	22
Loading originals and print media	23
Loading originals	23
On the scanner glass	23
In the DADF	23
Selecting print media	24
Specifications on print media	25
Media sizes supported in each mode	26
Guidelines for special print media	26
Changing the size of the paper in the paper tray	27
Loading paper	27
Loading paper in the tray 1 or optional tray	27
Loading paper in the multi-purpose tray	28
Adjusting the output support	29
For Letter-sized paper	29
For A4- or Legal-sized paper	29
Setting the paper size and type	30
Copying	31
Selecting the paper tray	31
Copying	31
Changing the settings for each copy	31
Darkness	31
Original type	31
Reduced or enlarged copy	31
Changing the scan size settings	32
Changing the default copy settings	32
ID card copying	32
Using special copy features	32
Collation	32
2-up or 4-up copying	32
Poster copying	33
Clone copying	33
Adjusting background images	33
Book copying	33
Margin shift	34
Edge erase	34
Gray enhance copying	34
Printing on both sides of paper	34
Setting copy timeout	35
Scanning	36
Scanning basics	36
Scanning from the control panel	36
Setting scan information in Dell Scan Manager.	36
Scanning to application programs	36
Scanning by a network connection	37
Preparing for network scanning	37
Scanning to Email	38
Scanning to an FTP server	39
Scanning to an SMB server	39
Changing the settings for each scan job	39
Changing the default scan settings	39
printing scan confirmation report automatically	39
Setting up address book	39
Registering speed email numbers	39
Configuring group email numbers	40
Retrieving global email addresses from the LDAP server	40
Using address book entries	40
Searching address book for an entry	40
Printing address book	40
Scan on both sides of paper	41
Basic printing	42
Printing a document	42
Canceling a print job	42
Faxing	43
Sending a fax	43
Setting the fax header	43
Adjusting the document settings	43
Sending a fax automatically	44
Sending a fax manually	44
Confirming a transmission	44
Automatic redialing	44
Redialing the last number	44
Sending faxes on both sides of paper	44
Receiving a fax	44
Selecting the paper tray	44
Changing receiving modes	44
Receiving automatically in Fax mode	45
Receiving manually in Tel mode	45
Receiving manually using an extension telephone	45
Receiving automatically in Ans/Fax mode	45
Receiving faxes using DRPD mode	45
Receiving in secure receiving mode	46
Activating secure receiving mode	46
Receiving faxes in memory	46
Other ways to fax	46
Sending a fax to multiple destinations	46
Sending a delayed fax	46
Sending a priority fax	47
Forwarding faxes	47
Fax setup	48
Changing the fax setup options	48
Changing the default document settings	49
Printing sent fax report automatically	49
Setting up address book	49
Using USB flash memory	52
About USB memory	52
Plugging in a USB memory device	52
Scanning to a USB memory device	52
Scanning	52
Customizing scan to USB	53
Printing from a USB memory device	53
To print a document from a USB memory device:	53
Backing up data	53
Backing up data	53
Restoring data	53
Managing USB memory	54
Deleting an image file	54
Formatting a USB memory device	54
Viewing the USB memory status	54
Maintenance	55
Printing reports	55
Printing a report	55
Adjusting the color contrast	55
Using toner low alert	56
Clearing memory	56
Cleaning your printer	56
Cleaning the outside	56
Cleaning the inside	56
Cleaning the scan unit	58
Maintaining the cartridge	58
Toner cartridge storage	58
Expected cartridge life	58
Redistributing toner	58
Replacing the toner cartridge	59
Clearing the Toner Empty message	60
Replacing the paper transfer belt	61
Maintenance parts	62
Checking replaceables	62
Replacing the DADF rubber pad	62
Managing your printer from the website	62
To access Embedded Web Service:	62
Checking the printer’s serial number	62
Troubleshooting	63
Tips for avoiding paper jams	63
Clearing document jams	63
Input misfeed	63
Exit misfeed	64
Roller misfeed	64
Clearing paper jams	64
In the paper feed area	65
In the multi-purpose tray	66
In the fuser unit area	67
In the paper exit area	68
In the optional tray	69
Understanding display messages	70
Solving other problems	73
Paper feeding	73
Printing problems	74
Printing quality problems	75
Copying problems	77
Scanning problems	78
Dell Scan Manager problems	78
Fax problems	78
Common PostScript problems	79
Common Windows problems	79
Common Linux problems	80
Common Macintosh problems	82
Ordering supplies and accessories	83
Supplies	83
Accessories	83
How to purchase	83
Installing accessories	84
Precautions to take when installing accessories	84
Activating the added accessories in printer properties	84
Upgrading a memory module	84
Installing a memory module	84
Using the hard disk	85
Installing the hard disk	85
Printing with the optional hard disk	86
File policy	87
Deleting residual image data	87
Specifications	88
General specifications	88
Printer specifications	89
Scanner specifications	89
Copier specifications	89
Facsimile specifications	90
Appendix	91
Dell Technical Support Policy	91
Contacting Dell	91
Warranty and Return Policy	91
Glossary	92
Index	96
Software section	99
Software section Contents	100
Installing Printer Software in Windows	103
Installing Printer Software	103
Installing Software for Local Printing	103
Installing Software for Network Printing	105
Reinstalling Printer Software	108
Removing Printer Software	108
Basic Printing	109
Printing a Document	109
Printing to a file (PRN)	109
Printer Settings	110
Layout Tab	110
Paper Tab	111
Graphics Tab	112
Other Options Tab	113
About Tab	113
Printer Tab	113
Using a Favorite Setting	114
Using Help	114
Advanced Printing	115
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)	115
Printing Posters	116
Printing Booklets	116
Printing on Both Sides of Paper	117
Printing a Reduced or Enlarged Document	117
Fitting Your Document to a Selected Paper Size	117
Using Watermarks	118
Using an Existing Watermark	118
Creating a Watermark	118
Editing a Watermark	118
Deleting a Watermark	118
Using Overlays	119
What is an Overlay?	119
Creating a New Page Overlay	119
Using a Page Overlay	119
Deleting a Page Overlay	119
Using Windows PostScript Driver	120
Advanced	120
Using Help	120
Sharing the Printer Locally	121
Setting Up a Host Computer	121
Setting Up a Client Computer	121
Scanning	122
Smarthru Office	122
Starting SmarThru Office	122
Quick Start Guide	122
Using SmarThru Office	122
Scanning Process with TWAIN- enabled Software	124
Scanning Using the WIA Driver	124
Windows XP	124
Windows Vista	124
Using other software	125
Using the Dell™ Toner Management System	125
Printer Status Monitor	125
Printer Settings Utility	125
Dell Toner Re-order application	126
Fireware Update Utility	126
Using Your Printer in Linux	127
Getting Started	127
Installing the Unified Linux Driver	127
Installing the Unified Linux Driver	127
Uninstalling the Unified Linux Driver	128
Using the Unified Driver Configurator	129
Opening the Unified Driver Configurator	129
Printers Configuration	130
Scanners Configuration	130
Ports Configuration	131
Configuring Printer Properties	131
Printing a Document	132
Printing from Applications	132
Printing Files	132
Scanning a Document	133
Using the Image Manager	134
Using Your Printer with a Macintosh	135
Installing Software	135
Uninstalling software	135
Setting Up the Printer	136
For a Network-connected Macintosh	136
For a USB-connected	136
Printing	137
Printing a Document	137
Changing Printer Settings	137
Printing Multiple Pages on One Sheet of Paper	138
Scanning	139
Scanning with USB	139
Software section Index	140
A	140
B	140
C	140
D	140
F	140
G	140
H	140
I	140
L	140
M	140
N	140
O	140
P	140
S	140
T	141
U	141

Match case Limit results 1 per page

Troubleshooting

SOLVING OTHER PROBLEMS

The following chart lists some conditions that may occur and the

recommended solutions. Follow the suggested solutions until the problem is

corrected. If the problem persists, call for service.

Paper feeding

Send Error

(Wrong Config)

There is a problem on

the network interface

card.

Configure your network

interface card correctly.

Toner Empty

The color toner

cartridge has run out.

The printer stops

printing.

Press

to toggle

the message to

Stop

Continue

Black

Only

Stop

If the black

toner cartridge

is empty,

Black Only

message does

not appear.

You can select the

option among

Stop

Continue

Black Only

with the left/right arrow.

If you select

Stop

pressing

on the

control panel, the printer

stops printing. If you

select

Continue

, the

printer keeps printing,

but the quality cannot be

guaranteed.

If you select

Black Only

the printer prints the data

in black. In this case, the

mono printing feature is

preset in the printer

properties.

When you copy, the

Black Start

button will

be activated only with

this condition.

If you do not select any,

the printer will work as

Stop

is selected.

Replace the color toner

cartridge with a new one

(see "Replacing the

toner cartridge" on

page 59).

Toner Exhausted

The lifespan of the

color toner cartridge

which the arrow

indicates is reached.

This message appears

when the toner is

completely empty, and

your printer stops

printing. Replace the

corresponding toner

cartridge with a Dell-

genuine cartridge (see

"Replacing the toner

cartridge" on page 59).

Toner Low

The corresponding

color toner cartridge is

almost empty.

If you do not

want this

message to

appear,

see

"Using toner

low alert" on

page 56.

Take out the toner

cartridge and thoroughly

shake it. By doing this,

you can temporarily

reestablish printing

operations.

Tray 2

Paper jam 0

Paper has jammed In

the paper feed area.

Clear the jam (see "In

the paper feed area" on

page 65).

Updating Data

Please Wait...

This message

appears when there is

a change in the

system setting or

when you back up a

data.

Do not turn the power off

when this message is

showing. Changes may

not be saved and datas

can be lost.

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

CONDITION