Dell AX4-5 Hardware Installation Guide - Page 49

Event Viewer, see the Microsoft

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Table A-1. General Cluster Troubleshooting (continued) Problem Probable Cause Corrective Action Attempts to connect to a cluster using Cluster Administrator fail. The Cluster Service Verify that the Cluster Service is has not been started. running and that a cluster has A cluster has not been been formed. Use the Event formed on the system. Viewer and look for the following events logged by the The system has just Cluster Service: been booted and services are still starting. Microsoft Cluster Service successfully formed a cluster on this node. or Microsoft Cluster Service successfully joined the cluster. If these events do not appear in Event Viewer, see the Microsoft Cluster Service Administrator's Guide for instructions on setting up the cluster on your system and starting the Cluster Service. The cluster network name is not responding on the network because the Internet Connection Firewall is enabled on one or more nodes. Configure the Internet Connection Firewall to allow communications that are required by MSCS and the clustered applications or services. See Microsoft Knowledge Base article KB883398 at the Microsoft Support website at support.microsoft.com for more information. Appendix:Troubleshooting 49

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Appendix:Troubleshooting
49
Attempts to connect to
a cluster using Cluster
Administrator fail.
The Cluster Service
has not been started.
A cluster has not been
formed on the system.
The system has just
been booted and
services are still
starting.
Verify that the Cluster Service is
running and that a cluster has
been formed. Use the Event
Viewer and look for the
following events logged by the
Cluster Service:
Microsoft Cluster
Service successfully
formed a cluster on
this node.
or
Microsoft Cluster
Service successfully
joined the cluster.
If these events do not appear in
Event Viewer, see the Microsoft
Cluster Service Administrator’s
Guide for instructions on
setting up the cluster on your
system and starting the
Cluster Service.
The cluster network
name is not
responding on the
network because the
Internet Connection
Firewall is enabled on
one or more nodes.
Configure the Internet
Connection Firewall to allow
communications that are
required by MSCS and the
clustered applications
or services.
See Microsoft Knowledge Base
article KB883398 at the
Microsoft Support website at
support.microsoft.com
for more
information.
Table A-1.
General Cluster Troubleshooting
(continued)
Problem
Probable Cause
Corrective Action