Dell AX4-5 Hardware Installation Guide - Page 51

Appendix:Troubleshooting, See Microsoft Knowledge Base - uninitialize

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Table A-1. General Cluster Troubleshooting (continued) Problem Probable Cause Corrective Action Unable to add a node to The new node cannot Ensure that the new cluster the cluster. access the shared node can enumerate the cluster disks. disks using Windows Disk The shared disks are enumerated by the operating system differently on the Administration. If the disks do not appear in Disk Administration, check the following: cluster nodes. • Check all cable connections • Check all zone configurations • Check the LUN Settings. Use the "Advanced" with "Minimum" option One or more nodes Configure the Internet may have the Internet Connection Firewall to allow Connection Firewall communications that are enabled, blocking required by the MSCS and the RPC communications clustered applications between the nodes. or services. See Microsoft Knowledge Base article KB883398 at the Microsoft Support website at support.microsoft.com for more information. The disks on the shared This situation is No action required. cluster storage appear normal if you stopped unreadable or the Cluster Service. If uninitialized in you are running Windows Disk Windows Server 2003, Administration this situation is normal if the cluster node does not own the cluster disk. Appendix:Troubleshooting 51

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Appendix:Troubleshooting
51
Unable to add a node to
the cluster.
The new node cannot
access the shared
disks.
The shared disks are
enumerated by the
operating system
differently on the
cluster nodes.
Ensure that the new cluster
node can enumerate the cluster
disks using Windows Disk
Administration. If the disks do
not appear in Disk
Administration, check the
following:
Check all cable connections
Check all zone configurations
Check the LUN Settings. Use
the "Advanced" with
"Minimum" option
One or more nodes
may have the Internet
Connection Firewall
enabled, blocking
RPC communications
between the nodes.
Configure the Internet
Connection Firewall to allow
communications that are
required by the MSCS and the
clustered applications
or services.
See Microsoft Knowledge Base
article KB883398 at the
Microsoft Support website at
support.microsoft.com
for more
information.
The disks on the shared
cluster storage appear
unreadable or
uninitialized in
Windows Disk
Administration
This situation is
normal if you stopped
the Cluster Service. If
you are running
Windows Server 2003,
this situation is
normal if the cluster
node does not own the
cluster disk.
No action required.
Table A-1.
General Cluster Troubleshooting
(continued)
Problem
Probable Cause
Corrective Action