Dell Alienware 15 R3 Service Manual

Dell Alienware 15 R3 Manual

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  • Dell Alienware 15 R3 | Service Manual - Page 1
    Alienware 15 R3 Service Manual Computer Model: Alienware 15 R3 Regulatory Model: P69F Regulatory Type: P69F001
  • Dell Alienware 15 R3 | Service Manual - Page 2
    and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may
  • Dell Alienware 15 R3 | Service Manual - Page 3
    Contents Before working inside your computer 11 Before you begin 11 Safety instructions 11 Recommended tools 12 Screw list 13 After working inside your computer 15 Removing the base cover 16 Procedure 16 Replacing the base cover 19 Procedure 19 Removing the wireless card 20 Prerequisites
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    requisites 27 Removing the solid-state drive 28 Prerequisites 28 Procedure 28 Replacing the solid-state drive 30 Procedure 30 Post-requisites 31 Removing the memory modules 32 Prerequisites 32 Procedure 32 Replacing the memory modules 34 Procedure 34 Post-requisites 35 Removing the rear
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    -requisites 46 Removing the battery 47 Prerequisites 47 Procedure 47 Replacing the battery 49 Procedure 49 Post-requisites 49 Removing the touch pad 50 Prerequisites 50 Procedure 50 Replacing the touch pad 53 Procedure 53 Post-requisites 53 Removing the keyboard 54 Prerequisites 54
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    Replacing the keyboard 57 Procedure 57 Post-requisites 57 Removing the I/O board 58 Prerequisites 58 Procedure 58 Replacing the I/O board 60 Procedure 60 Post-requisites 60 Removing the speakers 61 Prerequisites 61 Procedure 61 Replacing the speakers 63 Procedure 63 Post-requisites 63
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    Post-requisites 78 Removing the power-button board 79 Prerequisites 79 Procedure 79 Replacing the power-button board 81 Procedure 81 Post-requisites 81 Removing the palm rest 82 Prerequisites 82 Procedure 83 Replacing the palm rest 84 Procedure 84 Post-requisites 84 Removing the display
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    87 Post-requisites 87 Removing the display bezel 88 Prerequisites 88 Procedure 88 Replacing the display bezel 91 Procedure 91 Post-requisites 91 Removing the display panel 92 Prerequisites 92 Procedure 92 Replacing the display panel 95 Procedure 95 Post-requisites 95 Removing the camera
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    the display back-cover and antenna assembly 106 Procedure 106 Post-requisites 106 Removing the camera 107 Prerequisites 107 Procedure 107 Replacing the camera 109 Post-requisites 109 Procedure 109 BIOS overview 110 Entering the BIOS setup program 110 Timing key sequences 110 System
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    Diagnostics 118 Getting help and contacting Alienware 120 Self-help resources 120 Contacting Alienware 120 10
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    all attached network devices and peripherals, such as keyboard, mouse, and monitor from your computer. 5 Remove any media card and optical disc from your computer, if applicable. 6 Close the display and turn the computer over. Safety instructions Use the following safety guidelines to protect your
  • Dell Alienware 15 R3 | Service Manual - Page 12
    pins and contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www
  • Dell Alienware 15 R3 | Service Manual - Page 13
    Screw list Table 1. Screw list Component Secured to Base cover Palm-rest assembly Screw type Quantity M2.5x13 6 Screw image Battery Palm-rest assembly M2.5x5 1 Solid-state Computer base M2x3 1 drive Hard-drive Computer base M2.5x8 3 assembly Hard-drive Hard-drive M3x3 4
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    - M2x3 4 cover Power-adapter Palm-rest M2x3 1 port bracket assembly Power-button Palm-rest M2x3 2 board assembly System-board Palm-rest assembly assembly M2.5x5 7 Keyboard Palm-rest M2x3 15 bracket assembly Wireless-card Computer base M2x3 1 bracket Screw image 14
  • Dell Alienware 15 R3 | Service Manual - Page 15
    loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your devices, peripherals, or cables you removed before working on your computer. 3 Replace any media cards, discs, or any other parts that you removed before
  • Dell Alienware 15 R3 | Service Manual - Page 16
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Remove the six screws (M2.5x13) that
  • Dell Alienware 15 R3 | Service Manual - Page 17
    3 Using a plastic scribe, gently pry to release the tabs on the base cover from the slots on the computer base. 4 Lift the base cover off the computer base. 17
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    5 Disconnect the battery cable from the system board. 6 Press and hold the power button for five seconds to ground the system board. 18
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Connect the battery cable to the system board. 2 Slide the tabs
  • Dell Alienware 15 R3 | Service Manual - Page 20
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 Remove
  • Dell Alienware 15 R3 | Service Manual - Page 21
    4 Lift and slide the wireless card out of the wireless-card slot. 21
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    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell. following table provides the antenna-cable color scheme for the wireless card supported by your computer. Table 2. Antenna-cable color scheme Connectors on the
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    5 Press the other end of the wireless card and replace the screw (M2x3) that secures the wireless-card bracket to the computer base. Post-requisites Replace the base cover. 23
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when
  • Dell Alienware 15 R3 | Service Manual - Page 25
    3 Lift the hard-drive assembly along with its cable off the computer base. 4 Remove the four screws (M3x3) that secure the hard-drive bracket to the hard-drive assembly. 5 Lift the hard-drive bracket off the hard-drive assembly. 25
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    6 Disconnect the interposer from the hard drive. 26
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    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell holes on the hard-drive assembly with the screw holes on the computer base. 5 Replace the three screws (M2.5x8) that secure the hard-drive assembly to the computer
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care
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    3 Slide and remove the solid-state drive from the solid-state drive slot. 29
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    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when
  • Dell Alienware 15 R3 | Service Manual - Page 31
    4 Replace the screw (M2x3) that secures the solid-state drive and solid-state drive shield to the computer base. Post-requisites Replace the base cover. 31
  • Dell Alienware 15 R3 | Service Manual - Page 32
    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 Using
  • Dell Alienware 15 R3 | Service Manual - Page 33
    2 Slide and remove the memory module from the memory-module slot. 33
  • Dell Alienware 15 R3 | Service Manual - Page 34
    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the notch on the memory module with
  • Dell Alienware 15 R3 | Service Manual - Page 35
    2 Press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. Post-requisites Replace the base cover. 35
  • Dell Alienware 15 R3 | Service Manual - Page 36
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 Remove the
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    3 Slide and remove the rear-I/O cover from the computer base. 37
  • Dell Alienware 15 R3 | Service Manual - Page 38
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the tabs on the rear-I/O cover into the slots on the computer base and snap the rear-I/O cover into place. 2 Replace
  • Dell Alienware 15 R3 | Service Manual - Page 39
    the instructions in After working home page at www.dell.com/regulatory_compliance. Prerequisites guide on the computer base. 4 Open the latch and disconnect the keyboard-backlight cable, and then remove the cable from the routing guide on the computer base. 5 Open the latch and disconnect the keyboard
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    6 Disconnect the tron-light cable from the system board. 7 Remove the two screws (M2x3) that secure the computer base to the palm- rest assembly. 40
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    8 Remove the 11 screws (M2.5x8) that secure the computer base to the palmrest assembly. 41
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    9 Lift the computer base off the palm-rest assembly. 42
  • Dell Alienware 15 R3 | Service Manual - Page 43
    -keys cable, keyboard cable, and keyboard-backlight cable into their respective connectors on system board and close the latches to secure the cables. 7 Route the antenna cables through the routing guides on the computer base. Post-requisites 1 Replace the rear-I/O cover. 2 Replace the wireless card
  • Dell Alienware 15 R3 | Service Manual - Page 44
    . After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program's settings to
  • Dell Alienware 15 R3 | Service Manual - Page 45
    4 Gently peel off the coin-cell battery along with its cable off the palm-rest assembly. 45
  • Dell Alienware 15 R3 | Service Manual - Page 46
    the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Adhere the coin-cell battery to the palm-rest assembly. 2 Route the coin-cell battery cable through the routing guide on
  • Dell Alienware 15 R3 | Service Manual - Page 47
    , follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites the computer base. Procedure 1 Remove the screw (M2.5x5) that secures the battery to the palm-rest assembly. 47
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    2 Lift the battery off the palm-rest assembly. 48
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    , follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw hole on the battery with the screw hole on the palm-rest assembly. 2 Replace the screw (M2
  • Dell Alienware 15 R3 | Service Manual - Page 50
    your computer, follow the instructions in After working inside your computer the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the rear-I/O cover. 6 Remove the computer base. 7 Remove the battery. Procedure 1 Open the latch and disconnect the touch-pad cable
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    4 Lift the touch-pad bracket off the palm-rest assembly. 51
  • Dell Alienware 15 R3 | Service Manual - Page 52
    5 Lift the touch pad off the palm-rest assembly. 52
  • Dell Alienware 15 R3 | Service Manual - Page 53
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell cable. Post-requisites 1 Replace the battery. 2 Replace the computer base. 3 Replace the rear-I/O cover. 4 Replace the wireless card. 5 Replace the solid-state drive
  • Dell Alienware 15 R3 | Service Manual - Page 54
    cover. 6 Remove the computer base. 7 Remove the battery. 8 Remove the memory modules. 9 Follow the procedure from step 1 to step 17 in "Removing the system board". 10 Remove the power-button board . Procedure 1 Remove the 15 screws (M2x3) that secure the keyboard bracket to the palmrest assembly. 54
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    2 Lift the keyboard bracket off the palm-rest assembly. 55
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    3 Lift the keyboard at an angle and remove it from the tabs on the palm-rest assembly. 56
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    that secure the keyboard bracket to the palm-rest assembly. Post-requisites 1 Replace the power-button board. 2 Follow the procedure from step 2 to step 16 in "Replacing the system board". 3 Replace the memory modules. 4 Replace the battery. 5 Replace the computer base. 6 Replace the rear-I/O cover
  • Dell Alienware 15 R3 | Service Manual - Page 58
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
  • Dell Alienware 15 R3 | Service Manual - Page 59
    4 Lift the I/O board off the palm-rest assembly. 59
  • Dell Alienware 15 R3 | Service Manual - Page 60
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell board cable to the I/O board. Post-requisites 1 Replace the computer base. 2 Replace the rear-I/O cover. 3 Replace the solid-state drive. 4 Follow the procedure from
  • Dell Alienware 15 R3 | Service Manual - Page 61
    your computer, follow the instructions in After working inside your computer. see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base the computer base. 7 Remove the battery. Procedure 1 Disconnect the speaker cable from the system board.
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    3 Lift the speakers along with its cable off the palm-rest assembly. 62
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    www.dell.com/regulatory_compliance. Procedure 1 Using the alignment posts, place the speakers on the palm-rest assembly. 2 Route the speaker cable through the routing guides on the palm-rest assembly. 3 Connect the speaker cable to the system board. Post-requisites 1 Replace the battery. 2 Replace
  • Dell Alienware 15 R3 | Service Manual - Page 64
    dell.com/regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing 6 Remove the computer base. 7 Remove the battery. 8 Remove the memory modules. Procedure 1 Turn
  • Dell Alienware 15 R3 | Service Manual - Page 65
    the logo-board cable from the system board. 6 Turn the computer over. 7 Disconnect the coin-cell battery cable from the system board. 8 Peel off the tape that secures the coin-cell battery cable to the system board. 9 Disconnect the power-adapter port cable from the system board. 10 Disconnect
  • Dell Alienware 15 R3 | Service Manual - Page 66
    14 Open the latch and disconnect the I/O-board cable from the I/O board. 15 Remove the screw (M2.5x5) that secures the USB Type-C port bracket to the system board and lift the USB Type-C port bracket off the
  • Dell Alienware 15 R3 | Service Manual - Page 67
    17 Lift the system-board assembly off the palm-rest assembly. 18 Remove the heat-sink assembly. 67
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    19 After performing all the above steps, you are left with the system board. 68
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    , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing the system board removes any changes you have
  • Dell Alienware 15 R3 | Service Manual - Page 70
    to secure the cable. 15 Slide the display cable into the connector on the system board and close the latch to secure the cable. 16 Adhere the tape that secures the display cable to the system board. Post-requisites 1 Replace the memory modules. 2 Replace the battery. 3 Replace the computer base
  • Dell Alienware 15 R3 | Service Manual - Page 71
    inside your computer, follow the instructions in After working inside your computer. Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat rear-I/O cover. 6 Remove the computer base. 7 Remove the battery. 8 Remove the memory modules. 9 Follow the procedure from step
  • Dell Alienware 15 R3 | Service Manual - Page 72
    5 Peel off the tape that secures the fan cable to the system board. NOTE: For computers shipped with NVIDIA GeForce GTX 1060 graphics controller, remove the fans after disconnecting the fan cables from the system board. 6 Turn the system-board assembly over. 7 Remove the seven screws (M2x3) that
  • Dell Alienware 15 R3 | Service Manual - Page 73
    8 Lift the heat-sink assembly off the system board. 73
  • Dell Alienware 15 R3 | Service Manual - Page 74
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell. 2 to step 16 in "Replacing the system board". 2 Replace the memory modules. 3 Replace the battery. 4 Replace the computer base. 5 Replace the rear-I/O cover. 74
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    6 Replace the solid-state drive. 7 Follow the procedure from step 4 to step 6 in "Replacing the hard drive". 8 Replace the wireless card. 9 Replace the base cover. 75
  • Dell Alienware 15 R3 | Service Manual - Page 76
    your computer, follow the instructions in After working inside your the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the the rear-I/O cover. 6 Remove the computer base. 7 Remove the battery. 8 Remove the memory modules. 9 Follow the procedure from step
  • Dell Alienware 15 R3 | Service Manual - Page 77
    4 Remove the cable from the routing guides on the palm-rest assembly. 77
  • Dell Alienware 15 R3 | Service Manual - Page 78
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell in "Replacing the system board". 2 Replace the memory modules. 3 Replace the battery. 4 Replace the computer base. 5 Replace the rear-I/O cover. 6 Replace the solid
  • Dell Alienware 15 R3 | Service Manual - Page 79
    your computer, follow the instructions in After working inside your the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the the rear-I/O cover. 6 Remove the computer base. 7 Remove the battery. 8 Remove the memory modules. 9 Follow the procedure from step
  • Dell Alienware 15 R3 | Service Manual - Page 80
    2 Lift the power-button board along with its cable off the palm-rest assembly. 80
  • Dell Alienware 15 R3 | Service Manual - Page 81
    follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the power-button board with the screw holes on the palm-rest assembly. 2 Replace the two
  • Dell Alienware 15 R3 | Service Manual - Page 82
    your computer, follow the instructions in After working inside your computer the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the 7 Remove the computer base. 8 Remove the coin-cell battery. 9 Remove the battery. 10 Remove the touch pad. 11 Remove the I/O board
  • Dell Alienware 15 R3 | Service Manual - Page 83
    Procedure After performing all the prerequisites, we are left with the palm-rest assembly. 83
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    -adapter port. 3 Replace the keyboard. 4 Follow the procedure from step 2 to step 16 in "Replacing the system board". 5 Replace the speakers. 6 Replace the I/O board. 7 Replace the touch pad. 8 Replace the battery. 9 Replace the coin-cell battery. 10 Replace the computer base. 11 Replace the rear
  • Dell Alienware 15 R3 | Service Manual - Page 85
    your computer, follow the instructions in After working inside your the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the the rear-I/O cover. 6 Remove the computer base. 7 Remove the battery. 8 Remove the memory modules. 9 Follow the procedure from step
  • Dell Alienware 15 R3 | Service Manual - Page 86
    2 Lift the display assembly off the computer base. 86
  • Dell Alienware 15 R3 | Service Manual - Page 87
    , follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the display hinges with the screw holes on the palmrest assembly. 2 Replace the six
  • Dell Alienware 15 R3 | Service Manual - Page 88
    your computer, follow the instructions in After working inside your computer the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base rear-I/O cover. 6 Remove the computer base. 7 Remove the battery. 8 Remove the memory modules. 9 Follow the procedure from
  • Dell Alienware 15 R3 | Service Manual - Page 89
    2 Carefully lift the display bezel and turn it over. 3 Disconnect the tron-light cable from the logo board. 4 Pull the latch and disconnect the alien head cable from the logo board. 5 Disconnect the logo-board cable from the logo board. 6 Disconnect the tron-light cable from the logo board. 89
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    7 Lift the display bezel off the display assembly. 90
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    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell in "Replacing the system board". 3 Replace the memory modules. 4 Replace the battery. 5 Replace the computer base. 6 Replace the rear-I/O cover. 7 Replace the solid
  • Dell Alienware 15 R3 | Service Manual - Page 92
    your computer, follow the instructions in After working inside your the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the the rear-I/O cover. 6 Remove the computer base. 7 Remove the battery. 8 Remove the memory modules. 9 Follow the procedure from step
  • Dell Alienware 15 R3 | Service Manual - Page 93
    2 Gently lift the display panel and turn it over. 3 Peel the tape that secures the display cable to the display panel. 4 Open the latch and disconnect the display cable from the display panel. 93
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    5 Lift the display panel off the display back-cover. 94
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    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell in "Replacing the system board". 5 Replace the memory modules. 6 Replace the battery. 7 Replace the computer base. 8 Replace the rear-I/O cover. 9 Replace the solid
  • Dell Alienware 15 R3 | Service Manual - Page 96
    computer, follow the instructions in After working inside Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove rear-I/O cover. 6 Remove the computer base. 7 Remove the battery. 8 Follow the procedure from step 1 to step 17 in guides on the display back-cover. 96
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    3 Peel off the camera cable from the display back-cover. 97
  • Dell Alienware 15 R3 | Service Manual - Page 98
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell in "Replacing the system board". 5 Replace the memory modules. 6 Replace the battery. 7 Replace the computer base. 8 Replace the rear-I/O cover. 9 Replace the solid
  • Dell Alienware 15 R3 | Service Manual - Page 99
    your computer, follow the instructions in After working inside your the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the the rear-I/O cover. 6 Remove the computer base. 7 Remove the battery. 8 Remove the memory modules. 9 Follow the procedure from step
  • Dell Alienware 15 R3 | Service Manual - Page 100
    Procedure 1 Remove the hinge caps and lift them off the hinges. 2 Turn the display assembly over. 3 Remove the display cable from the routing guide on the display back-cover. 4 Remove the display-board cable from the routing guide on the display back- cover. 100
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    5 Remove the antenna cables from the routing guide on the display backcover. 6 Remove the 14 screws (M2.5x3) that secure the hinges to the display backcover. 101
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    7 Lift the hinges from the display back-cover. 102
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    , follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the display hinges with the screw holes on the display back-cover. 2 Replace the 14
  • Dell Alienware 15 R3 | Service Manual - Page 104
    your computer, follow the instructions in After working inside your the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the the rear-I/O cover. 6 Remove the computer base. 7 Remove the battery. 8 Remove the memory modules. 9 Follow the procedure from step
  • Dell Alienware 15 R3 | Service Manual - Page 105
    Procedure After performing all the pre-requisites, we are left with the display backcover and antenna assembly. 105
  • Dell Alienware 15 R3 | Service Manual - Page 106
    the system board". 8 Replace the memory modules. 9 Replace the battery. 10 Replace the computer base. 11 Replace the rear-I/O cover. 12 Replace the solid-state drive. 13 Follow the procedure from step 4 to step 6 in "Replacing the hard drive". 14 Replace the wireless card. 15 Replace the base cover
  • Dell Alienware 15 R3 | Service Manual - Page 107
    your computer, follow the instructions in After working inside your the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the the rear-I/O cover. 6 Remove the computer base. 7 Remove the battery. 8 Remove the memory modules. 9 Follow the procedure from step
  • Dell Alienware 15 R3 | Service Manual - Page 108
    3 Lift the camera module from the display back-cover. 108
  • Dell Alienware 15 R3 | Service Manual - Page 109
    page at www.dell.com/regulatory_compliance. Post-requisites 1 Replace the display bezel. 2 Replace the display assembly. 3 Follow the procedure from step 2 to step 16 in "Replacing the system board". 4 Replace the memory modules. 5 Replace the battery. 6 Replace the computer base. 7 Replace the rear
  • Dell Alienware 15 R3 | Service Manual - Page 110
    the computer's operating system and attached devices such as the hard disk, video adapter, keyboard, mouse, and printer. Entering the BIOS setup program 1 Turn on or restart your computer. 2 Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. You can change
  • Dell Alienware 15 R3 | Service Manual - Page 111
    date in mm/dd/ yyyy format. BIOS Version Displays the BIOS version. Product Name Displays the model number of your computer. Service Tag Displays the service tag of your computer. Asset Tag Displays the asset tag of your computer. CPU Type Displays the processor type. CPU Speed Displays
  • Dell Alienware 15 R3 | Service Manual - Page 112
    Main M.2 PCIe SSD-1 M.2 PCIe SSD-2 M.2 PCIe SSD-3 Displays the type of primary SSD installed. Displays the type of secondary SSD installed. Displays the type of third SSD installed. Table 4. System setup options-Advanced menu Advanced Intel(R) SpeedStep Technology Allows you to enable or
  • Dell Alienware 15 R3 | Service Manual - Page 113
    USB Wake Support SATA Operation devices to wake the computer from standby or to disable the USB wake support feature. NOTE: If USB PowerShare is enabled, a device connected to display warning messages when you use AC adapters that are not supported by your computer. Default: Enabled Allows you to set
  • Dell Alienware 15 R3 | Service Manual - Page 114
    Allows you to configure the touchpad backlight option. Battery Health Displays the battery health. Intel Software Guard Extensions Allows you to the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery tool. Table 5. System setup options-Security menu
  • Dell Alienware 15 R3 | Service Manual - Page 115
    permit or deny system password or HDD password changes. Default: Permitted Enable or disable the BIOS module interface of the optional Computrace Service from Absolute Software. Enable or disable BIOS updates through UEFI capsule update packages. Table 6. System setup options-Boot menu Boot Boot
  • Dell Alienware 15 R3 | Service Manual - Page 116
    Contact Dell technical support to clear the forgotten passwords, see www.dell.com/contactdell. Clearing CMOS settings 1 Remove the base cover. 2 Remove the battery. 3 Remove the coin-cell battery. 4 Wait for one minute. 5 Replace the coin-cell battery. 6 Replace the battery. 7 Replace the
  • Dell Alienware 15 R3 | Service Manual - Page 117
    dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers file icon and follow the instructions on the screen. Boot menu
  • Dell Alienware 15 R3 | Service Manual - Page 118
    8. Diagnostics Light Pattern Problem description 2,1 CPU failure 2,2 System board: BIOS and ROM failure 2,3 No memory or RAM detected 2,4 Memory or RAM failure 2,5 Invalid memory installed 2,6 System board or chipset error 2,7 LCD failure 3,1 CMOS battery failure 3,2 PCI/video
  • Dell Alienware 15 R3 | Service Manual - Page 119
    Light Pattern 3,4 Problem description Recovery image found but invalid Camera status light: Indicates whether the camera is in use. • Solid white - Camera is in use. • Off - Camera is
  • Dell Alienware 15 R3 | Service Manual - Page 120
    Alienware products www.alienware.com and services Dell Help & Support app Get started app Accessing help Online help for operating system Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on VR Support
  • Dell Alienware 15 R3 | Service Manual - Page 121
    NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. 121
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Alienware 15 R3
Service Manual
Computer Model: Alienware 15 R3
Regulatory Model: P69F
Regulatory Type: P69F001