Dell CX4 Troubleshooting Guide - Page 56

See Microsoft Knowledge Base article, KB883398 at the Microsoft Support

Page 56 highlights

Table A-1. General Cluster Troubleshooting (continued) Problem Probable Cause Corrective Action One of the nodes The node-to-node Check the network cabling. Ensure takes a long time to network has failed due that the node-to-node interconnection join the cluster. to a cabling or and the public network are connected or hardware failure. to the correct NICs. One of the nodes fail to join the cluster. One or more nodes Configure the Internet Connection may have the Internet Firewall to allow communications that Connection Firewall are required by the Microsoft® Cluster enabled, blocking Service (MSCS) and the clustered Remote Procedure applications or services. Call (RPC) communications between the nodes. See Microsoft Knowledge Base article KB883398 at the Microsoft Support website at support.microsoft.com for more information. Long delays in node-to-node communications may be normal. Verify that the nodes can communicate with each other by running the ping command from each node to the other node. Try both the host name and IP address when using the ping command. 56 Troubleshooting

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56
Troubleshooting
One of the nodes
takes a long time to
join the cluster.
or
One of the nodes
fail to join
the cluster.
The node-to-node
network has failed due
to a cabling or
hardware failure.
Check the network cabling. Ensure
that the node-to-node interconnection
and the public network are connected
to the correct NICs.
One or more nodes
may have the Internet
Connection Firewall
enabled, blocking
Remote Procedure
Call (RPC)
communications
between the nodes.
Configure the Internet Connection
Firewall to allow communications that
are required by the Microsoft
®
Cluster
Service (MSCS) and the clustered
applications or services.
See Microsoft Knowledge Base article
KB883398 at the Microsoft Support
website at
support.microsoft.com
for
more information.
Long delays in
node-to-node
communications may
be normal.
Verify that the nodes can communicate
with each other by running the
ping
command from each node to the other
node. Try both the host name and IP
address when using the
ping
command.
Table A-1.
General Cluster Troubleshooting
(continued)
Problem
Probable Cause
Corrective Action