Dell CX4 Troubleshooting Guide - Page 59

Table A-1. General Cluster Troubleshooting (continued) Problem Probable Cause Corrective Action Unable to add a node to the cluster. The new node cannot access the shared disks. The shared disks are enumerated by the operating system differently on the cluster nodes. Ensure that the new cluster node can enumerate the cluster disks using Windows Disk Administration. If the disks do not appear in Disk Administration, check the following: • Check all cable connections • Check all zone configurations • Check the Access Control settings on the attached storage systems • Use the Advanced with Minimum option One or more nodes Configure the Internet Connection may have the Internet Firewall to allow communications that Connection Firewall are required by the MSCS and the enabled, blocking clustered applications or services. RPC communications See Microsoft Knowledge Base article between the nodes. KB883398 at the Microsoft Support website at support.microsoft.com for more information. The disks on the shared cluster storage appear unreadable or uninitialized in Windows Disk Administration This situation is No action required. normal if you stopped the Cluster Service. If you are running Windows Server 2003, this situation is normal if the cluster node does not own the cluster disk. Troubleshooting 59