Dell Inspiron 1526 Owner's Manual - Page 103

DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through an Internet connection, diagnose your problem and repair it. The associate will work under your supervision. You can direct the associate and solve your problem. To use this service, you must have an Internet connection and your computer must still be under warranty. DellConnect is also available for a fee through "Dell On Call." In order to use DellConnect, you will need to be guided by a Dell technician. To begin a live session with a Dell technician: From the Dell Support Center home page on your desktop, select Assistance From Dell→Technical Support→DellConnect→Phone and follow the instructions. Network Assistant Designed specifically for users of Dell systems, the Dell Network Assistant helps simplify the setup, monitoring, troubleshooting, and repair of your network. The Dell Network Assistant: • Provides consolidated setup, alerting, and device status • Simplifies keeping track of networked devices by providing visual display of network status • Proactively pinpoints, troubleshoots and helps repair network problems • Offers tutorials, setup wizards and FAQs to enhance understanding of networking principles To access Dell Network Assistant, click Dell Support Center→Self Help→ Network / Internet→Network Management. PC TuneUp The automated or monthly version of Dell PC Tune-Up allows you to choose the day and time of the month you want your PC tuned up. A typical tuneup includes hard drive defragmentation, removal of unwanted and temporary files, updated security settings, verification of good restore points, and other maintenance activities designed to improve PC performance and security. Troubleshooting 101