Power button with optional fingerprint reader
..........................................................................................................
69
Removing the power button with optional fingerprint reader
..........................................................................
69
Installing the power button with optional fingerprint reader
............................................................................
70
System board
......................................................................................................................................................................
71
Removing the system board
......................................................................................................................................
71
Installing the system board
.......................................................................................................................................
74
Power-adapter port
..........................................................................................................................................................
78
Removing the power-adapter port
..........................................................................................................................
78
Installing the power-adapter port
............................................................................................................................
78
Touchpad
.............................................................................................................................................................................
79
Removing the touchpad
.............................................................................................................................................
79
Installing the touchpad
...............................................................................................................................................
80
Palm-rest and keyboard assembly
.................................................................................................................................
81
Removing the palm-rest and keyboard assembly
.................................................................................................
81
Installing the palm-rest and keyboard assembly
..................................................................................................
82
Chapter 7: Software
....................................................................................................................
85
Operating system
..............................................................................................................................................................
85
Drivers and downloads
.....................................................................................................................................................
85
Chapter 8: BIOS setup
.................................................................................................................
86
Entering BIOS setup program
........................................................................................................................................
86
Navigation keys
..................................................................................................................................................................
86
One time boot menu
.........................................................................................................................................................
86
System setup options
.......................................................................................................................................................
87
Updating the BIOS
............................................................................................................................................................
90
Updating the BIOS in Windows
................................................................................................................................
90
Updating the BIOS using the USB drive in Windows
..........................................................................................
91
Updating the BIOS from the F12 One Time Boot menu
.....................................................................................
91
System and setup password
...........................................................................................................................................
92
Assigning a system setup password
.......................................................................................................................
92
Deleting or changing an existing system setup password
.................................................................................
93
Clearing BIOS (System Setup) and System passwords
..........................................................................................
93
Chapter 9: Troubleshooting
.........................................................................................................
94
Handling swollen Lithium-ion batteries
........................................................................................................................
94
Locate the Service Tag or Express Service Code of your Dell computer
..............................................
94
Dell SupportAssist Pre-boot System Performance Check diagnostics
...............................................................
95
Running the SupportAssist Pre-Boot System Performance Check
................................................................
95
Built-in self-test (BIST)
...................................................................................................................................................
95
M-BIST
...........................................................................................................................................................................
95
LCD Power rail test (L-BIST)
...................................................................................................................................
96
LCD Built-in Self Test (BIST)
...................................................................................................................................
96
System-diagnostic lights
.................................................................................................................................................
97
Recovering the operating system
.................................................................................................................................
98
Real-Time Clock (RTC Reset)
........................................................................................................................................
99
Backup media and recovery options
.............................................................................................................................
99
Wi-Fi power cycle
.............................................................................................................................................................
99
Drain residual flea power (perform hard reset)
.........................................................................................................
99
Contents
5