Dell OptiPlex 3046 Small Form Factor Owners Manual - Page 26

Error messages, Description, Hard Disk, Drive, Dell Diagnostics, Hard Disk Drive, Diagnostics

Page 26 highlights

Error messages HARD-DISK DRIVE CONTROLLER FAILURE 0 HARD-DISK DRIVE FAILURE HARD-DISK DRIVE READ FAILURE INSERT BOOTABLE MEDIA INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP PROGRAM KEYBOARD CLOCK LINE FAILURE KEYBOARD CONTROLLER FAILURE KEYBOARD DATA LINE FAILURE KEYBOARD STUCK KEY FAILURE LICENSED CONTENT IS NOT ACCESSIBLE IN MEDIADIRECT MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE MEMORY ALLOCATION ERROR Description the hard drive, and restart the computer. Run the Hard Disk Drive tests in Dell Diagnostics. The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive, and boot the computer from an optical drive. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive, and boot the computer from an optical drive. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. The hard drive may be defective. Shut down the computer, remove the hard drive, and boot the computer from an optical. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. The operating system is trying to boot to non-bootable media, such as an optical drive. Insert bootable media. The system configuration information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program. For external keyboards, check the cable connection. Run the Keyboard Controller test in Dell Diagnostics. For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in Dell Diagnostics. For external keyboards, check the cable connection. Run the Keyboard Controller test in Dell Diagnostics. For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in Dell Diagnostics. Dell MediaDirect cannot verify the Digital Rights Management (DRM) restrictions on the file, so the file cannot be played. A memory module may be faulty or improperly seated. Reinstall the memory module or, if necessary, replace it. The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the computer, wait for 30 seconds, and then restart it. Run the program again. If the error message still appears, see the software documentation. Troubleshooting your computer 26

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Error messages
Description
the hard drive, and restart the computer. Run the
Hard Disk
Drive
tests in
Dell Diagnostics
.
HARD-DISK DRIVE CONTROLLER FAILURE 0
The hard drive does not respond to commands from the
computer. Shut down the computer, remove the hard drive,
and boot the computer from an optical drive. Then, shut
down the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the
Hard Disk Drive
tests in
Dell Diagnostics
.
HARD-DISK DRIVE FAILURE
The hard drive does not respond to commands from the
computer. Shut down the computer, remove the hard drive,
and boot the computer from an optical drive. Then, shut
down the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the
Hard Disk Drive
tests in
Dell Diagnostics
.
HARD-DISK DRIVE READ FAILURE
The hard drive may be defective. Shut down the computer,
remove the hard drive, and boot the computer from an
optical. Then, shut down the computer, reinstall the hard
drive, and restart the computer. If the problem persists, try
another drive. Run the
Hard Disk Drive
tests in
Dell
Diagnostics
.
INSERT BOOTABLE MEDIA
The operating system is trying to boot to non-bootable
media, such as an optical drive. Insert bootable media.
INVALID CONFIGURATION INFORMATION-PLEASE RUN
SYSTEM SETUP PROGRAM
The system configuration information does not match the
hardware configuration. The message is most likely to occur
after a memory module is installed. Correct the appropriate
options in the system setup program.
KEYBOARD CLOCK LINE FAILURE
For external keyboards, check the cable connection. Run the
Keyboard Controller
test in
Dell Diagnostics
.
KEYBOARD CONTROLLER FAILURE
For external keyboards, check the cable connection. Restart
the computer, and avoid touching the keyboard or the mouse
during the boot routine. Run the
Keyboard Controller
test in
Dell Diagnostics
.
KEYBOARD DATA LINE FAILURE
For external keyboards, check the cable connection. Run the
Keyboard Controller
test in
Dell Diagnostics
.
KEYBOARD STUCK KEY FAILURE
For external keyboards or keypads, check the cable
connection. Restart the computer, and avoid touching the
keyboard or keys during the boot routine. Run the
Stuck Key
test in
Dell Diagnostics
.
LICENSED CONTENT IS NOT ACCESSIBLE IN
MEDIADIRECT
Dell MediaDirect cannot verify the Digital Rights Management
(DRM) restrictions on the file, so the file cannot be played.
MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ
VALUE EXPECTING VALUE
A memory module may be faulty or improperly seated.
Reinstall the memory module or, if necessary, replace it.
MEMORY ALLOCATION ERROR
The software you are attempting to run is conflicting with the
operating system, another program, or a utility. Shut down the
computer, wait for 30 seconds, and then restart it. Run the
program again. If the error message still appears, see the
software documentation.
Troubleshooting your computer
26