Dell PowerVault MD3620i Owner's Manual - Page 244

Collecting Physical Disk Data You can use the Collect Physical Disk Data option to collect log sense data from all the physical disks on your storage array. Log sense data consists of statistical information that is maintained by each of the physical disks in your storage array. Your Technical Support representative can use this information to analyze the performance of your physical disks and for troubleshooting problems that might exist. WARNING: Use this option only under the guidance of your Technical Support representative. To collect physical disk data: 1 In the AMW, perform one of these actions: • To collect data from all of the physical disks in the storage array, select Advanced Troubleshooting Collect Physical Disk Data Collect All Physical Disk Data. • To collect data from a single physical disk that is selected in the Physical tab, select Advanced Troubleshooting Collect Physical Disk Data Collect Single Physical Disk Data. The Collect Physical Disk Data window is displayed. 2 Enter a name for the physical disk data filename in Specify filename or click Browse to navigate to a previously saved file to overwrite an existing file. The suffix *.bin is added to the file automatically if you do not specify a suffix for the file. 3 Click Start. The physical disk data collection is completed and saved at the location that you entered. 4 Click OK. 244 Troubleshooting: Your Storage Array Software