Dell S5840cdn Color Smart Printer User Guide - Page 65
Paper feed problems, Envelope seals when printing, Collated printing does not work
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Page 65 highlights
Troubleshooting 65 Paper feed problems Envelope seals when printing Action 1 Use envelopes that have been stored in a dry environment. Note: Printing on envelopes with high moisture content can seal the flaps. 2 Resend the print job. Does the envelope seal when printing? Yes Contact technical support. No The problem is solved. Collated printing does not work Action Step 1 a From the home screen, touch Settings > Print > Layout > Collate. b Set Collate to On. c Print the document. Yes The problem is solved. Are the pages collated correctly? Step 2 The problem is a From the document that you are trying to print, open the Print solved. dialog, and then select Collate. b Print the document. Are the pages collated correctly? Step 3 a Reduce the number of pages to print. b Print the document. The problem is solved. Are the pages collated correctly? No Go to step 2. Go to step 3. Contact technical support.
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