Dell S5840cdn Color Smart Printer User Guide - Page 75
Horizontal dark lines, Step 1, Color, Adjust, Warning-Potential Damage
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Troubleshooting 75 Action Step 1 a From the Quality menu on the control panel, select Color Adjust. b Resend the print job. Yes Go to step 2. No The problem is solved. Does gray background still appear on prints? Step 2 a Remove, and then reinstall the imaging unit or imaging kit. Contact technical support. Warning-Potential Damage: Do not expose the imaging unit or imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: To avoid damage, do not touch the underside of the imaging unit or imaging kit. b Resend the print job. The problem is solved. Does gray background still appear on prints? Horizontal dark lines ABCDE ABCDE ABCDE Note: If horizontal dark lines keep appearing on your prints, then see the "Repeating defects" topic. Action Yes No Step 1 Go to step 2. a Depending on your operating system, specify the tray or feeder from the Printing Preferences or Print dialog. b Resend the print job. The problem is solved. Do horizontal dark lines still appear on prints?