Dell TL4000 User Guide - Page 186

Error codes, Description, User Action

Page 186 highlights

Error codes Errors that are described are hard errors. If such an error occurs the library stops all operations and the Error LED starts flashing. An appropriate message is posted on the Operator Control Panel and the Web User Interface. These errors are also reported by way of email notification, if enabled. To enable email notifications, refer to "Configure Library: Event Notification" on page 5-55. Table 8-1. Main Error Codes Error Code Description User Action 80 Bar code reader error, cannot initialize BCR 81 Bar code reader error, no response from BCR Error Code 80 01 might be posted if the library has a BCR (bar code 82 EEPROM (Electrically Erasable Programmable Read-Only reader) that requires a minimum Memory) error, no response from EEPROM (located on accessor level of library firmware. Update the controller) library firmware to 9.00 or higher. If 83 Accessor controller generic problem 84 Setting of gripper motor parameters failed the problem still exists, follow the procedure. See"Isolating a library controller card versus accessor 85 Setting of slider motor parameters failed 86 Setting of elevator motor parameters failed 87 Setting of rotation motor parameters failed enclosure problem" on page 7-10. Possible replacement CRUs: v Primary: Library Enclosure v Secondary: Library Controller Card 88 Setting of sled motor parameters failed 89 Gripper blocked 8A Slider blocked 8B Elevator blocked 8C Rotation blocked 8D Sled blocked 1. If this is the first time that the library was powered ON or if it was moved to a new location, ensure that the shipping lock was removed. The lock is on the top of the library (see "Removing and storing the shipping lock" on page 4-4). 2. Refer to "Isolating a library controller card versus accessor enclosure problem" on page 7-10. Possible Replacement CRUs: v Primary: Library Enclosure v Secondary: Library Controller Card 8-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

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Error codes
Errors that are described are hard errors. If such an error occurs the library stops
all operations and the Error LED starts flashing. An appropriate message is posted
on the Operator Control Panel and the Web User Interface. These errors are also
reported by way of email notification, if enabled. To enable email notifications,
refer to “Configure Library: Event Notification” on page 5-55.
Table 8-1. Main Error Codes
Error Code
Description
User Action
80
Bar code reader error, cannot initialize BCR
Error Code 80 01 might be posted if
the library has a BCR (bar code
reader) that requires a minimum
level of library firmware. Update the
library firmware to 9.00 or higher. If
the problem still exists, follow the
procedure. See“Isolating a library
controller card versus accessor
enclosure problem” on page 7-10.
Possible replacement CRUs:
v
Primary: Library Enclosure
v
Secondary: Library Controller Card
81
Bar code reader error, no response from BCR
82
EEPROM (Electrically Erasable Programmable Read-Only
Memory) error, no response from EEPROM (located on accessor
controller)
83
Accessor controller generic problem
84
Setting of gripper motor parameters failed
85
Setting of slider motor parameters failed
86
Setting of elevator motor parameters failed
87
Setting of rotation motor parameters failed
88
Setting of sled motor parameters failed
89
Gripper blocked
1.
If this is the first time that the
library was powered ON or if it
was moved to a new location,
ensure that the shipping lock was
removed. The lock is on the top
of the library (see “Removing and
storing the shipping lock” on
page 4-4).
2.
Refer to “Isolating a library
controller card versus accessor
enclosure problem” on page 7-10.
Possible Replacement CRUs:
v
Primary: Library Enclosure
v
Secondary: Library Controller
Card
8A
Slider blocked
8B
Elevator blocked
8C
Rotation blocked
8D
Sled blocked
8-2
Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide