Dell UP2414Q Dell UltraSharp 24 User's Guide - Page 52

Common Problems, What You, Experience, Possible Solutions

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Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions. Common Symptoms No Video/Power LED Off What You Experience No picture Possible Solutions • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is depressed fully. • Ensure that the correct input source is selected via the Input Source menu. No Video/Power LED On • Check the Power Button LED option under Energy Settings in OSD Menu. No picture or • Increase brightness & contrast no brightness controls via OSD. • Perform monitor self-test feature check. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. • Ensure that the correct input source is selected via the Input Source menu. 52  Troubleshooting

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52
Troubleshooting
Common Problems
The following table contains general information about common monitor
problems you might encounter and the possible solutions.
Common
Symptoms
What You
Experience
Possible Solutions
No Video/Power
LED Off
No picture
•
Ensure that the video cable
connecting the monitor and the
computer is properly connected
and secure.
•
Verify that the power outlet is
functioning properly using any
other electrical equipment.
•
Ensure that the power button is
depressed fully.
•
Ensure that the correct input
source is selected via the
Input
Source
menu.
•
Check the
Power Button LED
option under
Energy Settings
in
OSD Menu.
No Video/Power
LED On
No picture or
no brightness
•
Increase brightness & contrast
controls via OSD.
•
Perform monitor self-test feature
check.
•
Check for bent or broken pins in
the video cable connector.
•
Run the built-in diagnostics.
•
Ensure that the correct input
source is selected via the
Input
Source
menu.